Stephen Hepp`s Auto Service / Melrose, New York

Rating: ★★★★

5 years in Business

Auto Repair & Service

Address: 122 Ontario St, Melrose

Postal code: 12047

Phone: (518) 237-8170

We`re your American Car Care Center dealer

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:

Auto Repair & Service

Open hours:

No info

Reviews:

I`ve been taking my car to Steve Hepp now for years, and now take my girlfriend`s car, my step-daughter`s car and most recently my youngest daughter`s car. Steve is a soft-spoken gentleman who does what needs to be done and is the exception to the auto-repair rule; he is an honest man! When I bought a "nearly" new car a couple of years ago, I felt bad that I wouldn`t have to spend any more money in hi... view mores shop! I recommend Steve Hepp`s Auto to anyone who will listen, and never once has anyone left his shop feeling that they had been taken advantage of. I really can`t recommend him enough and simply ask that you give him a try!

DJZacBarr / 6/22/2013

I live in Albany, NY. This af...

I live in Albany, NY. This afternoon, the day before Thanksgiving, driving north on 787, the car started making noises either from the engine or the exhaust. Oh, oh--what to do? Get off at the next exit, Cohoes. Look for Midas, etc. PASS BY Stephen Hepp`s Auto Service. What are the chances of getting service from anyone the day before Thanksgiving? Turn around. At least we can ask. Nice young man greeted us.... view more Said he`d take a look. Opened up the hood and asked me to start the engine. Immediately said, "Crack in the front exhaust pipe. You can still drive it--just noisy." We asked if he could repair. "Let me see if I can get the parts." A few minutes later: "I could help you, but it would cost about $___." "How long would it take?" "About an hour." "YES, please do." Told us a nice place to walk to: Peebles Island. The walk along the Hudson was indeed beautiful. Came back in an hour. Car repaired and road tested. Great! Fair price. Great! We thanked him, HE THANKED US. "By the way, what`s your name?" "Steve." He was the owner, very well-spoken, a person you immediately felt you could trust--and like. Would make him my mechanic if we didn`t have our own and lived closer. Highly recommended.

LeoTheLess / 11/22/2012

This is in response to &quot;BAD BU...

This is in response to &quot;BAD BUSINESS.&quot; I`m the automotive parts represenative that supplies Stephen Hepp`s Auto Service. My company did drop the ball and didn`t supply the fuel filler neck as promised. My company will take the appropriate steps to make this right for everyone. We are business partners with our customers and stand by them 100%. If you would like to make contact with Stephen Hepp`s Au... view moreto Service I`ll address the issue and make it right.

YANKSROCK15 / 9/29/2012

Bad business

Got quoted 250$ to replace a fuell filler neck both the metal pipe and the rubber hose. I called twice during the day to make sure it would be done and he said it would. I picked it up to discover it was now going to be 350$ because the part he quoted me for was suddenly unavailable and he had to get it else where and it was 100$ more. I paid him after disagreeing about the quoted price he apologized and said that`s ... view morewhat it was...I got home to discover he didn`t even replace the rubber hose!! Rip off stay away!

completecoverage / 9/25/2012

Hepp`s Rock`s , awesome servic...

Hepp`s Rock`s , awesome service &amp; Kool peeps !

owen.merrow / 6/6/2012

Awesome service and is very ho...

Awesome service and is very honest with pricing. I would refer to anyone. I will always use him for my car problems.

origcook / 1/2/2012

Professional Service , i would...

Professional Service , i would recommend them to anyone!

ChristophersPaving / 6/12/2011

I am originally from downstate, and this is the first garage that I have used that has impressed me. Mr.S Hepp and the other mechanics are very knowledgeable and run a professional , clean shop. I would highly recommend using this shop. Angel and Tracy Aviles

angel0077 / 11/10/2010

Amazing

These guys are the best! They are honest and fast. I will never go anywhere else.

frannyt / 2/14/2009