Fuccillo Hyundai Of Syracuse / Liverpool, New York

Rating: ★

11 years in Business

New Car Dealers, Used Car Dealers

Address: 2601 Erie Blvd E, Liverpool

Postal code: 13224

Phone: (315) 445-7900

From The Break Down, To Back On The Road, Ray`s Auto Repair Is With You Every Mile Of The Way!

Ray`s Auto Repair has been serving all of its automotive repairs and towing services to the Milford and surrounding tri-state area for over ten years. Ray`s Auto Repair is a local family owned business founded in 1997 by Raymond A. Willis. He has full support from all of his family. His immediate family closely participates in the business. This includes his wife, Karin, daughters Brigette, Heidi, Dayna and Paige, and his mother Barbara. Their support is a fundamental factor with the demands of the business.

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Neighborhoods:

Eastside

Open hours:

Mon - Thu 3:00 pm - 9:00 pm

Brands:

Hyundai

Reviews:

POOR SERVICE, UNRELIABLE CORRE...

POOR SERVICE, UNRELIABLE CORRESPONSENCE, NO ACCOUNTABILITY. Took my wife`s 2010 accent in for a tire repair (plug a nail hole) about a month and a half ago. The hubcap, which is held on by the lugnuts, was put on such that it was covering the air valve. I didn`t notice that right away, but once I did, I decided it wouldn`t matter for a while, until I had to refill the tire. Yesterday, the tire needed to be refilled, ... view moreso I took out the torque wrench from the trunk and attempted to loosen the nuts. One of them was on WAY to tight, and when I tried to get it off, the BOLT actually BROKE OFF OF THE WHEEL. Tried to call the service department, but was kept on hold for a long time, and eventually the receptionist picked up again and asked if I would leave a message. Took the car in immediately thereafter. Explained the situation (while no less than three service dep`t employees stood by, not helping anyone... why couldn`t any of these people have taken my phone call?), but as it was about 6:00 PM, no service advisor was available to speak with me (which is suspicious because this was a Wednesday, and according to their website, the service department is open until 7:00 PM on Wednesdays). Spoke with a service advisor named Mark today, who claims that they have no record of ever touching this particular tire. This cannot be true, as I do not have the physical strength to have tightened the bolt this much with just a torque wrench, and the car has never been serviced anywhere else. Also claims that, since they don`t know how it happened, this does not fall under the bumper-to-bumper warranty (car is only ~15,000 miles old). I took the car to the dealership for a tire repair (which can be done anywhere) because I didn`t want to be swindled by a shady repair shop... HUUUUUGE-ah mistake.

chillyfeez / 8/26/2011