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Patrick Buick-GMC Used Car SuperCenter / Irondequoit, New York

Rating: ★★
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 4700 W Henr Rd, Irondequoit
Postal code: 14467
Phone: (585) 359-2200

In Business Since 1985

Patrick Buick GMC & Used Car SuperCenter started in 1985 and never looked back! We quickly zoomed to the top with a high priority on customer service. We just don`t know another way other than treat the customer as though they`re your best friend. Our training schedule is far beyond the factory requirements, in most cases, were 300% of their recommendation. A new 60,000 square foot facility was just built and has all the amenities that are customers want. Our inventory is always stocked with the most vehicles in town and we offer many options to our customers that aren`t available at our competitors. Take a look at our Service, Collision, Detail and Accessory Centers...their Awesome. You`ll love doing business at Patrick. We offer a brand new state of the art facility with the largest inventory of new Buicks GMCs and pre-owned vehicles! We are very grateful to our employees, who work extremely hard for your business and are very well trained. Enjoy our Wi-Fi internet Cafe while waiting for service on your vehicle or shop around with no hassles. Our showroom feels like a mall where you can look at all the indoor vehicles at your leisure. Check out our website: www.patrickbuickgmc.com for all types of specials from service to sales. Our service, collision, detail, and accessory centers are all open for your convenience. We know that you will feel welcome and comfortable at Patrick. Hope to see you soon. The number one goal at Patrick is to have happy employees which always lead to very satisfied clients. We are always training our employees to ensure their up to date on new products and services. Many of our employees have been here for well over 10 years, some over 25 years. You`ll find a very well informed and qualified employee when you do business with Patrick. Give us a try and experience what car shopping and real 5 star service means. I`m sure that you would recommend us, just like over 50,000 previous customers have! Thank you

Reviews:

i purchased a 2004 Pontiac fro...
i purchased a 2004 Pontiac from this dealer. I took it back for service within the one month warranty period. They fixed a few things that were wrong with it. The air conditioning did not work when I bought the car, They told me that was not under warranty but they would look at it. Would cost 800 to fix it they would split it. I did not fix it. Receipt states that the fuse for air conditioning is loose. Needs new ... view morefuse box. Well last Sunday that fuse box caused the car to burn. total loss. out a 1500.00 cash deposit on car and 1000.00 deductible and no car for trade in. If this had been a small dealer they would care, but I am just a ant in a very very large hill for them. Fiance` has bought several cars and new truck from they never never again
chris.stewart.35912672 / 11/14/2012

Horrible Service
If I could leave no stars I would. I was treat so rudely when I came to this dealership. They tried to run so many sleazy car salesman scams on me and when I called them out on them they acted like my money wasn`t good enough for them. Worst of all was the actual Sales Manager. He was the biggest jerk there.
KittenLily86 / 2/2/2011

Knowledgeable but pushy
The sales people at Patrick are quite knowledgeable about the various cars they sell. However, I found them to be pushy. I wanted to move at a slwoer pace, but they insisted on shuffling me quickly through the lot. I didn`t get to ask many of my questions, but what I did ask, they were knowledgeable on. I ended up going elsewhere, but if you want a quick in & out experience, this is your place.
RochNYGirl51 / 1/30/2008

Awesome Sales And Service
I have always heard about this Dealership being so good! I finally gave them my business and wonder why I waited so long! These people are very knowledgable, fair, and honest! Both their sales and service employees have a genuine concern for the customer, which comes thru in every experience that I have encountered! I would highly recommend them over anyone in Rochester! They stock an incredible inventory at their ne... view morew facility which is absolutely stunning! They have reinvested in Rochester and that is who I want to spend my money with!!!!!
mcjkl13119 / 12/29/2007

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