Koepnick`s Collision / Hamburg, New York

Rating: ★★★

Automobile Body Repairing & Painting

Address: 20 Abbott Rd, Hamburg

Postal code: 14220

Phone: (716) 825-8678

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

fixed my car overnight

crashed front end guys pulled out and made it driveable for $1000 less then other quotes great job ty

Colleen824 / 2/30/2012

Dusreputable Business

Bought a 2000 Saturn on March 2, 2011. Check engine light was on they promised to fix the problem so it could be inspected. They left the old inspection sticker on it which is valid til junes or july. Took it in and they said no codes were coming up, they erased the codes and told me everything was ok. Drove about five miles check engine light came back on. called them back and they told me to bring it in. Said t... view morehey replaced a secondary pump. 10 miles later check engine light came on again. went back to them and they said they didn`t know why it was happening, drive it a bit to see if light would go out. got frustrated and took it to autozone and had a diagnostic run and found out what codes were coming up. Codes U1300 & ( P0410 OBD-II secondary air injection system malfunction, which is the problem they said they fixed) Took it back to them to fix, Darryl got pissed at me for taking the car to get a diagnostic, promised to fix the issue said he`d call the next week and have me bring it in. waited two weeks no call I called them talked to the owner he promised to fix the issue told me they would call me the next week to bring it in, no phone call. I tried to call Darryl and he changed his phone number, left a message with the owner no response. It has now been over 7 weeks and no resolution. They wrote a reciept for the vehicle to save me money on NYS taxes for $500, I paid $2,800 and I never received a real receipt for the vehicle. The title wasn`t even in their name, it was still in the name of the person they bought it from in august of 2010. To save time and problems with DMV I signed and back dated the title to the august date. Not figuring they would sham me. I just want the issue resolved. Have not had time to go there again becasue of work and college. But I am going there today and ask one more time for them to fix it, I don;t really even know if I want them to fix it becasue I don;t believe they will do anything just like the last few times I took it to them. I am only writing this to prevent anyone else getting ripped off or taken advantage of. Lynn Nagy Lackawanna, NY

lynnnagy / 4/22/2011