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Midas Auto Service Experts / Wading River, New York

Rating: ★★
15 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Wheels-Aligning & Balancing
Address: 888 Old Country Rd, Wading-River
Postal code: 11901
Phone: (866) 595-6470

We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door?® Pricing. The No Hassle Buying Experience.

On The Rim & Out The Door?® is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $68 extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Valve Stems, Tire disposal, Transfer of the tire pressure monitoring system (a safety feature on newer vehicles), Alignment Check, Free Lifetime Rotations and our 30 day price and ride guarantee. Each day we shop our competitor?ˆ™s stores and, if necessary, we?ˆ™ll adjust our prices to insure they are the lowest TOTAL prices in the area. Product for product, quality for quality, service for service. If you find a better price on tires or automotive service, we guarantee to beat the competitor`s price before you buy. If, within 30 days of your purchase, you find the exact same tire or automotive service`s TOTAL price advertised for less than ours, we?ˆ™ll refund the difference.

Categories:
Auto Repair & Service, Wheels-Aligning & Balancing, Brake Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Parts & Supplies, Automobile Accessories, Automobile Air Conditioning Equipment-Service & Repair, Tire Dealers
Payment:
amex, discover, master card, visa
Open hours:
Mon - Fri 8:00 am - 6:00 pmSat 8:00 am - 5:00 pmSun Closed
Extra phones:
(631) 369-4054

Reviews:

This place is not to be trusted.
I personally don`t trust them at all. I know several people who were overcharged. When they refused to pay, the manager would lock the car in the work bay area and basically threaten customers with: ""Pay Up or We Hold Your Car Until You Do"". Is that even legal? Most people who give in really need their car and can`t wait to fight Midas or they are intimidated into paying even when they are being overcharged. Others... view more have called the police. Is this any way to do business? What`s wrong with this place that they resort to these types of tactics? This Midas location has a reputation for doing this. So use caution. I don`t know if this is how other Midas shops work, but this place is horrible. Stay away from the Riverhead Midas.
Unhappy Midas Customer / 4/4/2011

This place is not to be trusted.
This place is not to be trusted. I personally don`t trust them at all. I know several people who were overcharged. When they refused to pay, the manager would lock the car in the work bay area and basically threaten customers with: ""Pay Up or We Hold Your Car Until You Do"". Is that even legal? Most people who give in really need their car and can`t wait to fight Midas or they are intimidated into paying even when t... view morehey are being overcharged. Others have called the police. Is this any way to do business? What`s wrong with this place that they resort to these types of tactics? This Midas location has a reputation for doing this. So use caution. I don`t know if this is how other Midas shops work, but this place is horrible. Stay away from the Riverhead Midas.
Unhappy Midas Customer / 4/4/2011

I do NOT recommend them.
Careful folks. And buyer beware. Charlie, the manager at the Riverhead Midas, is a bit of a hot headed and arrogant ""son-of-a-you-know-what."" He`s got a bad temper that`s going to get him in trouble one day. In fact, Charlie is a lawsuit just waiting to happen. I actually called the police when I was there. I didn`t want to, but I needed a written report / record of what had occurred. Allow me to explain. I went... view more into Midas with a coupon (i.e., a free oil change with the purchase of a NYS inspection). I even called ahead to make sure the coupon was valid. Charlie even asked me what kind of vehicle I had. When he said come on in, I did. When they were finished working on my car, I went to pay my bill -- but instead of a free oil change, Charlie took $10.00 off the cost of the oil change instead. When I asked why, he stated that a free oil change wouldn`t apply for a new vehicle. After arguing with him for awhile, I told him the coupon said nothing about that. The coupon didn`t state any restrictions. And it certainly didn`t say anything about new cars not being applicable. By the way, I have a 2010 vehicle with under 10,000 miles (not really a new car anyway). He then said that I didn`t present my coupon up front. I said the coupon doesn`t say ""present before ordering (I actually don`t like using ""present before ordering"" coupons; sometimes you get less of what you`d ordinarily get). Now folks, I can certainly afford an oil change. I live out on the East End and money is not an issue for me. But I refused to pay for this oil change out of principle. So when I saw we were going nowhere, I asked Charlie for the Riverhead Police phone number. He said to call 911. ""That`s ridiculous,"" I said. ""I`m not going to call 911."" This was not an emergency. Ultimately I called my wife and asked her to Google the phone number for the Riverhead Police. To make a long story short, a police officer arrived, I showed him my coupon, and I explained the situation. When all was said and done, the officer asked me to wait outside and he spoke to Charlie. After going back and forth a few times, the officer eventually came out and said Charlie was waiving the entire bill. I was surprised by that. Charlie had been so adamant about charging me for both an inspection and oil change. Now he wanted nothing? I then told the officer I wanted to pay Midas for the inspection. I wasn`t looking for a free service. I was just looking to pay what I owed. But the officer said Charlie wouldn`t take it. I shook my head in exasperation, thanked the officer for his help, and apologized for having to bring him out on such a ""trivial"" matter. But I also told him I needed to get my things from the waiting room and retrieve my valet key from the front desk. But when I tried to get these items, Charlie came running out from behind the counter and started shoving me towards the door. He actually started yelling that I was trespassing (!) and literally pushed me towards the door. He did this in front of the police officer. Now folks, pushing someone is technically a form of assault, but I`m not a vengeful guy. I didn`t want to make matters worse. If Charlie had hit me, that`d be a different story. So I ignored Charlie instead, walked passed him, and got my things from the waiting room. One day, Charlie is going to meet a customer with an equally unreasonable temper, and that person is either going to punch Charlie`s lights out -- or someone who Charlie injures in a fight will file a lawsuit. I think it`s just a matter of time. In the meantime, if you`re looking for an automotive repair facility, you may want to steer away from this Midas shop and find another place to go. For obvious reasons, I do NOT recommend them.
Midas Customer 22 / 3/31/2011

Midas #1repair center
Great place and team to fix my car. I have been to many Midas shops all have provided me with excellent service. I am more intrested in the quality of the work and honest of the shop. And in most all shops they are great teams.
veshraghi99 / 1/2/2009

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