Midas Auto Service Experts / Saratoga Springs, New York

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 142 S Broadway, Saratoga-Springs

Postal code: 12866

Phone: (518) 580-9040

FIX IT SERVICE

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

Terrible place

not only did they NOT repair the items they said they would... they did not call us to say our car was ""ready"". A day later we called them and they instructed us to come anytime before six to get it. We showed up at least an hour early to find our car WIDE open, every window and moon roof too, and the shop was closed. Real nice. Instead of leaving our car there to get rained in, stolen, or items stolen from it, we... view more had to go get our spare keys and get our car back. When we came back the next day I asked the man in the front what happened w/ our car and he said :""ummm... I dunno where it is right now"".

navywife05 / 8/17/2009

Awful Service

I would not recommend taking your car here. They destroyed 3 out of 4 snow tires while removing them from the previous year and we didn`t realize it until we took them back the next year. The manager Pat, insists on having us wait for 3 used tires to appear and use those instead of giving us 3 new tires. Pat claims that it`s "difficult to compensate for used tires"... well maybe he should invest in qualifie... view mored staff so they don`t destroy them. Our personal property was destroyed at this Midas and they will not compensate us. My husband and I have gone various times to try and get this resolved and all Pat will offer us is to wait until he gets used tires that someone is throwing away from their old car. Our used tires were good, and I doubt anyone will be throwing away good tires. To me this is unacceptable customer service. We have waited 4 months patiently and nothing. Essentially we paid them to have our tires ruined. After many visits with no resolution we are forced to file a complaint with the Attorney General. To add insult to injury, Pat personally selected one wrong size tire with a slash in it and one side totally worn and gave it to my husband as a way to get us out of his hair, thinking we would not notice. Save yourself the headache and avoid this place at all costs!

gypsy8523 / 8/4/2009