Bi County Auto Body Inc / Nesconset, New York

Rating: ★★

Auto Repair & Service, Automobile Body Repairing & Painting, Glass-Wholesale & Manufacturers

Address: 400 E Main St, Nesconset

Postal code: 11787

Phone: (631) 360-0500

I brought my Supra there last year. It was there for 3 days. They did not want to do the work to the car. While the car was there it was left unlocked in the lot and was broken into. The touch screen stereo and sound system were stolen. When I brought it to their attention the owner acted nonchalant saying that the car does not lock automatically and stated that they were not responsible. They are CROOKS and h... view moreave bad customer service. NEVER EVER GO THERE.

T.R.D.KING / 8/24/2012

Best body shop in town. I`ve used Sal`s, Schubert`s, and Performance auto for various repairs to my family`s auto`s in the past. Sal`s didn`t do half of the work he got paid to do by the insurance company, he glued my Mercedes headlight together and put $1000 in his pocket, god knows what else he didn`t do. Schubert`s didn`t want to reprint my daughters bumper after they chipped it ( he would only touch it up) and... view more the paint had excessive dirt in it. Performance put my daughters Nissan together and didn`t tighten the bolts in the suspension, if I didn`t notice a problem when pulling her car into the street then she probably would`ve either crashed or broke down and could`ve gotten seriously hurt! I would never go back there again!!! When i had to have my Maserati repaired, I didn`t know what to do. After speaking with dome friends, I chose to try Bi-county and it has been a pleasure. Family run and it shows. They polished some scratches out at no extra charge. I had some suspension damage and the car drives perfect. You can`t even tell that there was a repair performed on my Maserati. The staff was excellent and kept me updated throughout the process, which was also lacking at other shops. I have found my shop and you should give them a chance, you won`t be disappointed.

Jeremy / 3/26/2012

NEVER GO HERE!!!! I got into an accident in november. They said it would take a week to fix then took them a week and a half with no phone call letting us know what was going on. One piece never came in so they told us they would call once it was. Well never did and just had it put on last week. It took them a week to put the piece on cause they sent the part back, then reordered it, then another day to paint it. Whe... view moren i finally dropped my car off the owners son told me 45 mins, the clerk told me 1-1 1/2 hours. After three hours and no phone call I called them and still went in and never said anything. Once I got my car home my side mirror was cracked. Went in and calmly asked what happened and immediately the owners son got nasty, claimed they didn`t do anything. Brought me outside to see the car screamed in my face, told me my tone was rude, i was being obnoxious. And still continued to yell at me when I`m the one who was unhappy with a service. And when i asked to talk to his boss he told me that his father was gonna agree with him. Im the customer, It doesnt matter if im being rude, that does not me he can treat me with disrespect.

dev827 / 2/22/2012

I got into an accident in november and i finally got my car back a week ago. I dropped my car off the first time they said it would take a week. It ended up being a week and a half. One piece still hadnt come in and offered to still get my special part in and do it. That was december they just put it on a week ago. Which I had to wait for because they sent the part back and reordered it and had to paint it which made... view more me wait a week longer. Then when they finally fixed the car never called me when it was done and 15 mins before close i called them. When i take it home my side mirror was cracked and he screamed in my face calling me obnoxious and rude when i was unhappy with a service. Claims that he was done with my car after 45 and couldnt understand why I wouldnt pick it up when they first told me 15 mins, then an hour than plus. Awful service, this guy should not be allowed to talk to customers when hes the one messing things up. I advice everyone to never go here. Youll get screwed over.

dev789 / 2/21/2012

I brought my car there after an accident and it took over a month to fix. Which I didn`t mind at first but when I got it back it smelled of mildew and the carpet was soaked. I gave it a 2 weeks to dry out but only got worse. I felt the carpet and it was still soaked. So I brought it back for another month. Then I called and they had to record of the car being dropped off. Half hour later they were able to locate it b... view moreut said they still had to Put it back together. So I gave them 3 days and now I`m waiting 30 mins for them to bring the car up. Long story short they still haven`t fixed the problem

vtec69 / 11/19/2011

After my 2nd accident I went to bi-county autobody shop and was treated with great customer service and help negotiating with the insurance company, This was the best experiance i have ever had at an auto repair facilty.

gotoguy21 / 11/12/2008

DO NOT USE BI COUNTY AUTO BODY!! Not only did they no repair our car correctly (they used drywall screws and putty on a Mercedes) they caused more damage to the car and refused to fix it unless we went through our insurance company. They are crooks.

AKater / 9/16/2008

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