Latham Ford / Latham, New York
Rating: ★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 637 Columbia St Ext, Latham
Postal code: 12110
Phone: (518) 785-4161
Quality Automotive Parts, Service and Repairs.
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Reviews:
Slimy is the perfect term for this dealership. I would caution anyone going to Latham Ford.
1. Sales folks are very slippery. You are passed on to different salespersons if you try to negotiate. "I need to check with my boss, then his boss, then his boss."
2. Customer service is something out of Jerseylicious. There was an error on our title and it showed a lien despite the fact that we paid in f... view moreull. I called to find out where to go from there and the woman immediately laughed and said.."Are you kidding me, you lost the title! I`m gonna have to call you back and figure what to do with this." When I commented on her behavior after she called me back with even more attitude, she actually yelled at me.
3. In a cash offer on a vehicle worth $15,000 they almost let us walk over $500. We were literally out the door when he followed us out still trying to make the deal.
We should have recognized the red flags. As we left, my 10 year old daughter said. "Mom you should never trust a guy with pointy shoes." I should have listened to her. (He had on shiny leather brown pointy shoes that she hated)
I give this dealership 2 stars only because our first salesperson was kind and was really trying to help us out. The rest of them are "slimy". My advice, stay clear.
stacy.robertson.56 / 1/21/2013
Latham Ford promotes right win...
Latham Ford promotes right wing extremist political views and makes public personal information on car purchasers and shoppers. Please don`t patronize Latham Ford.
john.frid / 11/31/2012
Best Service I ever had.
I have bought and serviced my cars there for years. The service department is top notch. If you have a problem with them you need to look in the mirror they alaways bend over backwards to take care of me. I like the fact that the people have been there for years and know me by name. Keep up the good work Latham Staff.
CRAZYMG / 10/13/2009
DON`T BUY USED- RIP OFF
Bought a used vehicle in March. That side of it was fine. A week later, things started going wrong, really wrong! Since then taken it back in over five times (under warranty, extended warranty). Brought the vehicle in yet again and it has been there for TWO WEEKS. The service department is unorganized and lacks any sort of communication skills. VERY disappointed in Latham Ford and will never buy from them again.
Lolabre / 8/25/2009
User review by dwsmgs117
I LOVE MY FUSION THE VEHICLE IS GREAT AND LOREN THE SALES PERSON TOOK CARE OF EVERYTHING FOR ME. WOULD DO BUSINESS AGAIN.
dwsmgs117 / 4/11/2006