Infiniti of Manhattan / Jackson Heights, New York

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Seat Covers, Tops & Upholstery

Address: 608 West 57th Street, Jackson-Heights

Postal code: 10019

Phone: (888) 366-7106

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

ONLY dealership in NY that showed any respect

I was looking for a car in 2008 and went to every dealership you could imagine. I was pre approved and I brought my husband to make sure I wasnt getting ripped off. Let me say this, after being ignored by every other dealer (aka: I asked a question, they answered my husband) I on a whim requested info on a used FX35 online and got a call back in under 2 hours. They were so friendly and welcoming we went down to the s... view morehowroom an hour later. We ended up spending 4 hours shooting the breeze with the guys and drove out of there proud Infiniti owners. Service over the years has been painless and I have always been welcomed warmly and by name, the coffee in the lounge is great and the courtesy car wash is a treat. 4 years later and our family has outgrown my FX. I shopped around again thinking a less expensive 7 passenger was what I was looking at. But ended back at Infiniti of Manhattan. I was tired of getting ripped off for a trade in and i never received the warmth or respect I did at Infiniti. Again, we spent a whole day shooting the breeze looking at vehicles and options. And agian we drove away happy Infiniti JX owners. They are the BEST dealership in NY handsdown. I cried when they took my FX for trade in and was quickly comforted, I even got a call to make sure we were happy and got home alright. I have never been happier with a dealership. We are customers for life and will never go elsehwere(or until we win the lotto and my hubby gets his Ferrari) Thanks again Guys!!!

jlynch84 / 4/24/2012

I had a good expierence at a car dealer!

I was really surprised to see all the bad reviews about Infiniti of Manhattan. I bought my previous G35 from another dealer also had my car serviced at Manhattan and havent had any issues. Sure service is a bit expensive, but I much rather get treated like a human being than just another joe on the street. The manager somehow knew I was in service and asked me about leasing a new one. While my car was in service i wa... view mores pretty much sold on my new car. I did put down a little more than I expected to, but I got into a newer coupe, with navigation for the same price. All in all, I had a good expierence.

krishunt1979 / 7/7/2011

Typical used car dealers

It started off well - nice place, gourmet coffee, nice car, fair price.......all was well and I look at the paperwork: $995 FOR PREP FEE??? They did not mention that. A really sleazy thing to do. But the price was still good and we were there - so we bought the car! I should have known better. When I go to pick it up, it was not prepped! They could not locate the proper color paint and had to order it. They ... view morenever call me and a month later they realize they never ordered it. They tell me to get it and I will be reimbursed. I order it online and get it quickly - something they could have done. But they never reimburse me the $18 for the paint and $13 for an antenna that was missing. I sent in the receipts to Victor Niosi, the manager, he tells me the check is in the mail but I never got it it. And now he no longer returns my phone calls. Fortunately it was not a lot of money, but imagine if it was real money - I would have a big fight on my hands. If they are going to treat me like junk over $31, what are they going to do if you have a big problem in your $50k Infiniti? Definitely ignore you more. I contacted the BBB and the NYC Dept of Consumer Affairs - I even told them I would. If they are not going to resolve a nominal problem to keep a customer happy, they will probably not help if a big one comes along. My money is good anywhere. I am sure you can find a better dealer who wants your business!

snowcar / 10/24/2010