Houston Wholesale / Corrales, New Mexico

Rating: ★★★

Used Car Dealers, Wholesale Used Car Dealers, Used Truck Dealers

Address: 4718 Lomas Blvd NE, Corrales

Postal code: 87110

Phone: (505) 255-5200

For a used car dealership this is a friendly place. I went to several dealerships and sales people were absolutely horrible. Houston wholesale was not a great experience either but not bad at all. If I were to compare it with other car dealerships I went to, I would give them a 5. However, if I were to rate them based just based on one experience without any comparison with other dealers, I would give them a two or t... view morehree stars. As far as Albuquerque is concerned, Houston wholesale is the thinnest kid at the fat camp.

anon314 / 9/4/2013

This dealer would have so much potential if it wasn`t for salesman Gary Padilla. I had never met salesman as arrogant as Gary. He has no people skills, he is rude and loud. People go to this dealer because of others people recommendations due to their experience with the other salesmen but their experience with Houston Wholesale is completely ruined by this man. I`m pretty sure they have lost many customers because... view more of how they are treated by this man. Buying a car is a big deal for many people and the experience on buying should be smoothly not to argue with a rude and arrogant man such as Gary Padilla. If you want to be treated with respect I would avoid making business with Gary Padilla.

Vicky123 / 4/6/2012

Like one of the other posts on here, if I could give no stars I would. After dealing with Houston, it is no wonder used car dealers have a bad rap! Owners Gary and Emilio are unbelievable. They will commit unfair practice acts, fraud, misrepresentation... all without the bat of an eyelash. They will also personally insult you to your face and deny everything even though you have proof right in your hand and on the c... view morear!! THREE LAWSUITS in the past 2 years... public record, look it up!!! Yeah, good prices but you are not getting what they say you are. Take your car to another mechanic other than theirs, and an auto body shop for a pre-purchase inspection. Do NOT sign a disclosure statement unless everything that they ""say"" is wrong with the car is IN WRITING on the disclosure statement. Or, better yet, don`t deal with them!!!

cbel77 / 2/2/2012

I`ve had terrible experiences with used car dealers in the past and prepared myself for the worst when I contacted Houston Wholesale. I was pleasantly surprised when I spoke to them and inquired about a car I was interested in. Since I had done my homework and knew exactly what I wanted and the price ranges this particular car was being offered at I thought the price listing was either a) a mistake b) a bait and swi... view moretch or c) a lemon. I was pleasantly surprised to find out it was none of the above. The transaction couldn`t have gone more smoothly..they were very fair with the price and gave me a better than fair trade in value on my car. I was in and out with a new/used car in less than 3 hours (and that included taking the car to a dealer for an inspection). When I noticed the cd player didn`t work 2 weeks later. I called and the salesman couldn`t have been more apologetic and asked me what I thought was fair. In the end we compromised. He put a check in the mail that day which covered 75% of the repair which made me more than satisfied...which leads me to give them a 5 star rating..what goes around comes around!

beano13 / 12/2/2011

If I could give this place no stars on this website I would. The reviews with 5-stars are extremely suspicious, definitely written by people that work at Houston Wholesale. Besides the fact that there are either only 1-star reviews or 5-star reviews, I overheard one of the salesmen talking about some of the bad reviews given on this website. He said they would hurt their business...well duh. You know what also hurts ... view moreyour business? Bad business practices that prompt customers to write bad reviews. I had a similar experience to that of carcamano - one of my sisters bought a car form Houston Wholesale, soon after she spun out in the middle of a busy road. Thankfully traffic had slowed down so she was fine. But she was given even more trouble by Houston Wholesale who defended their in-house mechanic`s assessment. Their mechanic, by the way, has a part share in Houston Wholesale...you do the math. Well we had two other mechanics, ones who are not on Houston Wholesales payroll, take a look at the car and both discovered extensive damage to the brake system. Houston Wholesale battled with us for a bit, but realized they had been caught so gave my sister her money back in full. Needless to say, she bought another car from somewhere else. You want to be mocked and taken advantage of, go to Houston Wholesale on Lomas.

nobull / 11/23/2011

This dealership proved itself to be misleading. My sister purchased a used vehicle with Houston Wholesale Cars. Three days later, the car spun out of control while driving on the highway after she tapped on the brakes. She luckily was not injured or hit by oncoming traffic. She promptly took the car back to Houston Wholesale and described what had happened. They said they would look at the car and see what might have... view more caused this incident. After their mechanic supposedly looked at the car, they told her they didn`t find anything wrong with the brake system or with the car and they blamed her for the car spinning out of control. She then took the car to an independent mechanic who described the brake system as unsafe which most likely led to the car spinning out of control. When we took the car back to the dealership with this new assessment, they agreed to take it to an authorized dealership for an inspection. While inquiring about the car being inspected, one Houston employee was incredibly rude and confrontational. The third inspection found the whole brake system to be contaminated and recommended repairs in the thousands of dollars. Although Houston was willing to take the car back, we had to endure the rude and hostile behavior of one of the salesmen and they accused us of missing the problem as well, while never recognizing the danger this vehicle could have posed to us. Houston has proven itself to be unreliable at best and absolutely corrupt of any morals and good business practice at worst. My sister could have been seriously injured or killed because this dealership willfully and negligently sold her a vehicle with a faulty and damaged brake system, and then claimed the car was in safe working order for a second time putting her life at risk. I would not recommend this dealership.

carcamano / 10/26/2011

How do you say Thank You to great people and a great Company, Houston Wholesale. After spending a frustrating hour with a local auto dealer, and having my intelligence insulted, my companion berated and my financial worth questioned, it was nice to sit down with people who were just trying to accomplish one goal. Help me find a car that would be reliable transportation and within my budget. They did both. They li... view morestened and were great at proposing options, and really cared about my needs not their own. I am so grateful they took the stress out of a very stressful situation and helped in every way. I wish Houston Wholesale a Happy and Healthy 2011...and yes I will tell everyone I know that they did business right way the first time. Rob Rispoli

RRispoli / 12/31/2010

Gary Padilla has to be the most rudest person I have ever met or conducted business with. Being in customer service myself- that`s saying something. He is insolent, rude and quick to temper. He actually insulted me on a personal level during- which was completely uncalled for. I literally came to advise him that I had, as yet, been unable to acquire an actual quote for a part that was due for repair on the vehicle. ... view more His negative response (ie instead of fixing the matter trying to bully me to give the car back) really put me on my guard. I think he was trying to make me storm out but I am quite a calm person and I just kept looking at him like he was insane and asking him to calm down. I felt like a mother talking to her 4 year old son that had his favorite toy taken away from him- it was quite ridiculous. He riled himself up to such a point that he ended up insulting me personally! I, the customer! managed to eventually calm him down! That I should have to use my customer service training to deal with this salesman/manager not the other way around. I could this as material for a comedy!! This man eventually apologized for his behavior but I strongly advise against even bothering to do business with him and this dealership. The price is NOT worth the experience.

funkymonty / 3/16/2010

I searched all over the state and near by states online looking at dealer inventories for the car I wanted, with the options I wanted, in a color I liked, and at a price I liked. After an exhausting search, I found the car that fit exactly what I was looking for. One of 2 colors I wanted, every option I wanted, a few that were listed on my list as nice but not needed, and they did this at a price that beat everyone e... view morelse within 300 miles of town by 2 grand. And when I got to the lot the experience just got better, amazingly nice friendly staff, handed me the keys to the car and asked me to be back in half an hour from my test drive and to not beat on the car during the drive, but that they were not riding along so as to let me make up my mind with out pressure of a salesman in the car with me, decided to buy and the low pressure attitude continued into the office where they ran the numbers, got me the needed loan (with less than stellar credit even) and gave me a great price for my trade. I highly recommend these guys, and Emilio in particular, to anyone. I had a chance to talk to all 3 salesmen even though Emilio was my salesman and all were nice, kind, and were helping their customers as much as Emilio was helping me. I will definitely be looking there for a car again in the future if/when I buy my next car.

jeverett505 / 12/21/2009

These guys aren`t fancy, but they are straight forward and don`t act like cheesy car salesmen. They are very straight with the financing, and showed me everything that is normally hush hush at the big dealers. They have a full inventory, and several choices of similar cars. I made an offer, they declined and encouraged me to shop other dealers. I was afraid the car would sell, so I bought it for the listed price ... view moreanyway. Afterward I searched the net and could not find a better deal.

carguy505 / 6/31/2009

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