Pacifico Hyundai / Gloucester City, New Jersey

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 6715 Essington Avenue, Gloucester-City

Postal code: 19153

Phone: (215) 365-0300

"All Roads Lead to Pacifico"

Pacifico Hyundai has been serving customers in the Philadelphia Airport Auto Mall since 1986. We are your Philadelphia Hyundai Dealer!

Reviews:

I had a great experience at Pa...

I had a great experience at Pacifico Hyundai! Brad Lovitz was a very helpful salesman. He wasn`t pushy and gave me all the information I was looking for. I did some research at other dealerships but found exactly what I was looking for at Pacifico!

Mimiliss / 5/31/2012

Terrible Service

Pacifico is the worst dealership I have ever been to. You hear about the car salesmen being shady and deceitful, and you experience it first hand when you come to Pacifico. When I went to this dealership after making an appointment to look at a specific car, the dealer could not locate the car. So after an hour and a half of waiting, I left, only to receive a call that they found it. Since I was in need of a car, ... view moreI came back to look at the car. The people there were friendly (for a good reason) until I bought the car. They told me how I can contact them if I needed anything. But this proved to be false. I found out that the car had serious problems after I purchased it and when I called the dealership not more than a week later to talk to someone about taking the car in, I never received a single call or an e-mail back. The managers there never apologized for their lack of customer service. I never was in touch with the dealer again. Instead, I received annoying e-mails and letters talking about how much they wanted to be in touch with me and my new car. Finally, I got in a car accident and when I wanted to receive a refund for the warranty, they directed me to the wrong people and claimed that it would take me 8 weeks to receive my refund when it was only supposed to take me 3 weeks. They also told me that the warranty refund check would be sent by the warranty company, not them, when in actuality, they were the ones who were supposed to cut me the check. So long story short, Pacifico is the most irresponsible, deceitful, and careless car dealership. I have never seen such lack of customer service, courtesy, and consideration. I will never come back to this dealership again and will inform as many people as I can about this horrible so-called car dealership.

ntchmst / 1/20/2010