Springfield Hyundai / Deptford, New Jersey

Rating: ★★★★

New Car Dealers, Used Car Dealers

Address: 754 Baltimore Pike, Deptford

Postal code: 19064

Phone: (866) 418-7587

? Cash For Cars

Reviews:

We had great service from keith in buying a used 2004 Dodge Dakota, but everything else has been a nightmare. First of, it`s nearly impossible to get a hold of the right people. Whoever answers the phone, IF they actually answer, transfers you continuously to god knows who until you get disconnected. We were also told several times that they will have someone call us back and that they "will personally walk the ... view morecontact information over" and of course that`s absolute horse crap. No one knows who is in charge of what so if you do not have a specific contact, then good frickin luck. The service/repair people said that they fixed things that were actually not done. And then when we point this out they would flat out lie and say that they never said that. Horrible horrible customer service. For once, it was the sales department that actually did their job. I DO NOT recommend this place at all. Ignorance runs too rampant.

KatMueller / 6/29/2013

My fiance`s car is a 2007 Hyundai Tuscon. She got this installed from Hyundai of Springfield as an option on her car when she got it brand new. They did the installation themselves or got it outsourced. She called them today and they said to call corporate. Their comment is "It`s not covered under the 5 year 60,000 mile warranty" anymore. I`m sorry, but that`s not going to sly with me. Sunroofs don`t just f... view morely off like that, especially on a daily driver. She`s lucky no one was right behind her and got injured or died from that being on a major highway. Right now the car is just sitting in the garage after she got it home. I will be making sure that someone is paying for this besides us!

robert.harnsbergerjr / 2/7/2013

Great place to buy a car!

I was recently shopping around for a new 2012 hyundai senata and after shopping i found myself talking to Kevin Osnor at Springfield Hyundai and my experience was great!! He not only was very knowledgeable and mannerly but they worked with me to get me a great price and great financing!! Everyone thru every step of this process was wonderful and professional! I will be recommending Springfield Hyundai to my family an... view mored friends who are in need of a new vehicle!! I definitly have made a long time relationship with this dealership!!

nkoreck / 1/29/2012

Avoid this dealership at ALL COST!

Customer service after the sale is a joke at this dealer ship. They refuse to fix their mistake in my vehicle`s registration. Left 5 msgs and sales rep refuses to call me back. When I did FINALLY talk to this idiot, he tells me that I need to fix it with PennDOT. Why should I fix your mistakes? Bunch of bumbling morons at this dealership. BUYERS BEWARE!

eelcramit / 7/22/2011

Nothing but HACKS!

I visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10 minutes in and out of the new Hyundai Equis spelling? I then overhead my eccentric father speak to a salesman who was slumped behind the desk beside this new vehicle and poked fun of m... view morey Dad`s pronunciation of the word, ""Hyundai."" The salesman at the desk and another hack seemed to share a few laughs at his expense. I didn`t think nothing of it at that time so I went to the desk and stated I wanted to test a 2011 Hyundai Sante Fe Limited. The slumped salesman, who poked fun at my Father stated that he would bring a salesman out. I then waited about 10 minutes until a salesman came up to me. The salesman said I would have to pick out the stock number of the vehicle I wanted out in their huge lot. Perplexed, I asked him for an explanation. Thinking I was going out on a wide goose chase on their huge lot did not excite me. I did it anyway like an idiot. He explained that these vehicles would be found on the left side when I walked out. He was incorrect. I never found 2011 Hyundai Sante Fe Limited. I spent over 15 minutes out on their lot doing THEIR JOB! I had a poor experience at this dealership within the past 12 months as a Korean salesman left my Mom and I outside in their lot in over 90 degrees waiting on him. He was rude and pushy. Bottom line is that I do not recommend this place as they do not know how to do their jobs properly. They are hacks and need to be fired or brush up on their customer service skills. It was very busy, I understand, but if they couldn`t help me at the time, they shouldn`t expect I do THEIR JOB and fetch the car I want to test drive. They could have simply asked me to schedule a test drive. I hope someone pays attention to this review because I hope that my experience is a rarity but I assume it was not.

sbmedlg / 2/27/2011

Thank you Rosa!

I felt welcomed at the entrance and had a good experience with sales consultant Rosa Wells.

joannehi / 2/14/2011

Look at my Tucson!!!!

We had a very pleasant experience with the purchase of the Tucson. Don Mack was very pleasant and helpful. We did not feel rushed and we would refer others to buy a car here.

tmccain / 2/14/2011

Knowledgeable

The salesman was knowledgeable about the vehicle I was interested in. He was personable and polite, he made the transaction very easy. I give my salesman an ""A"".

Isaac6807 / 12/29/2010

Thanks Norman Ginsberg!

Our experience at Springfield Hyundai was very pleasant and smooth. Our salesman, Norman Ginsberg is very personable, straight forward and made us feel comfortable and catered to this major purchase.

suzcaps / 12/14/2010

Relaxed Atmosphere

Springfield Hyundai is a relaxed, layed-back atmosphere. Our salesperson rose, was very friendly and professional. We would Definitely do business with them again.

mVICKary / 11/2/2010