Englewood Cliffs Cadillac / Alpine, New Jersey

Rating: ★

1 years in Business

New Car Dealers, Used Car Dealers

Address: 374 Sylvan Ave, Alpine

Postal code: 7632

Phone: (201) 568-4800

E-mail: NJCadillac@EnglewoodCadillac.com

Exceeding Your Expectations.

Englewood Cliffs Cadillac, committed to providing Cadillac customers in NJ, NYC and PA with exemplary service. As your newest NJ Cadillac dealer, we offer a state-of-the-art Cadillac Service and Cadillac Parts Department and a huge inventory of the New Cadillac ATS, Cadillac CTS, Cadillac SRX and Cadillac Escalade. Our experienced Finance Team offers affordable financing options on any new Cadillac or Certified Pre-owned Cadillac Car, Truck or SUV. We invite you to visit our all new Cadillac Showroom and Cadillac Service & Parts Center in Englewood Cliffs NJ to meet our multi-lingual team of Cadillac professionals and tour our all new Cadillac facility. If you have a limousine or livery business, contact Bill Fellbaum at 201-568-4800 for Cadillac XTS and ESV livery options. Englewood Cliffs Cadillac offer great financing options from ALLY bank and is an approved Cadillac dealer for Advantage Funding.

Categories:

New Car Dealers, Used Car Dealers

Payment:

financing available, all major credit cards

Services/Product offered:

Cadillac Dealer, Cadillac Service in NJ, Cadillac ATS, Cadillac SRX, Cadillac CTS, Cadillac XTS, Cadillac Escalade, used Cadillac cars, Cadillac service, Cadillac maintenance, Cadillac repair, Cadillac Auto Service, Cadillac Dealership, NJ, new and used Cadillacs, auto loans, auto financing, auto repair in NJ, Cadillac oil change, Cadillac tire, Cadillac brakes, Cadillac maintenance, Cadillac recall service, preowned luxury cars, used luxury cars

Open hours:

Mon - Fri 7:00 am - 9:00 pmSat 7:00 am - 6:00 pmSun Closed

Brands:

BMW preowned car, Cadillac, Certified Pre-owned Cadillac, Mercedes preowned car

Amenities:

Free WIFI, pick up service by appointment, sales lounge, service lounge, loaner cars.

Languages:

English, Italian, Korean, Spanish

Reviews:

Worse Than a Fly-By-Night Used Car Dealer

After three weeks of trying to work with the dealer to repair all the troubles found with my brand new SRX (3 weeks old with less than 500 miles), I`ve finally decided to go to another Cadillac dealer in Nyack, NY.

Buyer be aware. Martin Cadila will sell you their cars. But they are nowhere to be found when it comes to servicing the cars they sold.

They will give you all kinds of excuses (bankruptc... view morey filing being the main one) to not deliver on the warraty they touted when trying to make a sale.

Up and down the organization starting from the general mamanger to the sales manager and even down to sales staff, they behave like fly-by-night third class used car dealer. Actually worse, based on my experience, much worse.

If you want to deal with a classy and professional business realtionship with your car delaer, and get your hard earned money`s worth out of your luxury vehicle, stay away from Martin Cadillac in Elglewood Cliffs.

Here`s the latest..After filing complaints to Better Business Bureau, Consumer Protection Office and Fair Trade Commission, GM finally responded. It directed me to Grand Prize Cadillac in Nyack, NY (not Martin Cadillac!) to repair my car.

It is sad that it had to take government agency`s involvement for GM/Cadillac to properly service its customer. To my dismay, Martin Cadillac was not even in the picture in resolution of my service issues although I bought my car from them and it is closest dealer from my home.

I have always driven Japanese cars and this was first time purchasing American car somehow believing all the recent events with the Big Three have helped them wake up and get their acts together. Based on my experience, GM and its dealers, especially Martin Cadillac, still have a long way to go to catch up their foreign competitions.

What I had to endure after giving them $54K business -- lack of professionalism in dealing with clients, unresponsiveness to customer issues/concerns and lack of timeliness in resolving problems -- epitomizes the problems of American Car industry.

As for me, I am going back to Japanese/Korean next time I buy my car.

jleedemarest / 9/29/2010