Henderson Nissan / Sloan, Nevada

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 295 Auto Mall Dr, Sloan

Postal code: 89014

Phone: (702) 558-5800

Lynn Bellistri

Douglas Nissan is an automobile dealership specializing in sales and service of new and pre-owned cars, vans and sport utility vehicles. The dealership is dealer of Nissan and has an inventory of models, including Altima, Maxima, Quest, Sentra and Versa. It also has a pre-owned inventory of Dodge, Cadillac, Honda, Chevrolet, Ford, Toyota, Infiniti, Pontiac, Chrysler, Mazda and Mitsubishi. Douglas Nissan has a service department with trained automotive technicians offering maintenance and service of vehicles. It also has a parts department that provides manufacturer-recommended parts and accessories of various makes and models. The dealership offers a variety of finance and leasing options to customers. Douglas Nissan also provides online price quotes, payment estimates and online applications to customers for scheduling service appointments, and is located in Henderson, Nev.

Reviews:

The salesman we worked with was great, and very patient with all our questions. He had no issues working with my busy schedule or multiple visits. Couldn`t be happier with the new car! Great overall experience!

paulszevla / 8/13/2013

I`ve had a great experience with everyone at this dealership. I knew I wanted a Nissan and my friend had a good experience here so she referred me. They had the one I wanted and after some bargaining I got a great deal! I wanted more for my trade in but overall it was excellent and I would definitely buy from them again.

KarenNoraj99 / 7/31/2013

My entire family drives Nissan cars because they are so reliable, so we always go to Henderson Nissan. The salesmen are always so friendly and if you go through the internet department you can have your credit and everything set up before you walk through the door. This makes the whole process so much easier.

JennaK1 / 7/20/2013

GET EVERYTHING IN WRITING

I was hounded to come in and do an early termination of my lease and was told I will get a special deal on another vehicle with them. I did end up leasing another vehicle. At that time I asked if I was going to be billed for overage of miles and a few scrathes I had on my car. I was told by the salesperson and his manager that not to worry about any of that it will be taken care of. I asked 3+ times the same quest... view moreion and was given the same answer. I received an $800 bill for overage of miles, called the sales manager several times and he told me that he will look into it. After 1 1/2 month Henderson Nissan did not do anything about this bill. When I finally went in to talk to them,they all denied that I was told that they will take care of it. They not only lied to get me to sign another lease but on top of it let the issue sit for 1 1/2month after it went to collection to tell me that I basically am lying and they do not make such promises. PLEASE GET EVERYTHING THEY SAY IN WRITING AS THEY WILL CHANGE THEIR STORIES. THIS IS THE SECOND INCIDENT WITH HENDERSON NISSAN WHERE THEY HAVE CHANGED STORIES AFTER THE CONTRACT WAS SIGNED. Come to find out a few of my co-workers have similar stories with the dealership. Too bad I have to rate it to publish this..

bibijee / 10/14/2011

Really, make sure you visit the other Nissan dealers

I was very disappointed with their sales department. I was told they were giving me a certain amount for my trade in and they wrote it on the worksheet and after we had a deal they changed it. Didn`t tell me they changed it and I was there so long haggling with them about the price and the tradein I relied on their word. Never again. They changed the price and I didn`t catch it till I had already signed the contr... view moreact. They hand you all these papers to sign and initial and I didn`t think they would try to pull a fast one but they did. Then when I questioned the finance officer he tried to explain it off as a tax credit. When actually they were taking my tax credit from the state and deducting it from my trade it. The sales manager said nothing about using my tax credit. He said they would give me. Not they would take part of my tax credit that is from the state not theirs to decide how they will give it to me. So they deducted almost 2 thousand from my trade and took it from my tax credit. Another person told me they did that to him as well. The dealership then tired to tell me the sales manager did explain that to me, which now on top of stealing my tax credit they are lying to boot. I would recommend another dealership or make sure you don`t take their word for anything.

ReliRev / 7/2/2011

Worst Place EVER!!!!!

I have experienced the worst customer service ever. They sold me a car that they did not have, but promised they could get. Ended up writing up the WRONG car on my paperwork. On top of that, sent me through countless issues concerning my refund for the car they promised to get me, but could not. Never again will I even look in their direction. Worst sales manager ever-Lester.

PurePink / 9/16/2010

BUYER BEWARE!

Don`t believe a word that the finance dude Anthony LeBonne tells you. He tries to be slick and hope you wont notice when he adds things to your contract that you didn`t ask for or agree to. He will verbally quote you a number but put a much higher figure on the contract. Don`t sign it! He lies straight to your face and then denies it. Check your contract carefully. Video tape the session. No joke. And Chaco the Taco ... view moreplays games. They try the bait and switch on the interest rate. Don`t put a deposit down - you will never see it back. Check the complaints and civil suits filed against them. They are as dirty as they get. One star was too many.

cassba / 7/12/2010

Great Deal friendly staff

Just bought my first car there! It was great, got a great rate and great rate, less than I expected! The salespeople were all really friendly helping with any questions I had. There was plenty of cars to choose from an colors, got exactly what I was looking for. The managers were just as friendly as the salespeople and helpded make the whole process as smooth as possible. They took the time to explain what the s... view moreteps were and all my questions. Can`t say enough, if you need a new car check out Henderson Nissan first, it`ll be the only place you`ll need to go!

funsun21 / 1/18/2010

Worst experance ever

Do not buy a car from this place. the sales people will lie to your face and the service dept doesn`t know what they are doing.

yumangj / 9/20/2008

Salesman was very friendly and...

Salesman was very friendly and didnt steer my husband the wrong way

ScrapbookinMama / 12/11/2007