Sun Valley Automotive / Las Vegas, Nevada

Rating: ★★

Auto Repair & Service, Auto Oil & Lube, Truck Service & Repair

Address: 4553 N Rancho Dr, Las-Vegas

Postal code: 89130

Phone: (702) 658-1919

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

My husband and I have been tak...

My husband and I have been taking our cars to Sun Valley for more than 10 years. Their service is friendly, excellent and honest...!! A+++++ rating all the way...!!!

Abraham2012 / 5/4/2012

Was told after the fact that m...

Was told after the fact that my sons friend took his car in here. They tried to shake him down for a 1 hr diag fee of $100. A hundred bucks for what, because you bought a shiny toolbox from Harbor Freight and a Chilton manual you call yourself a mechanic? These guys are the bottom of the barrel and laughed at by real mechanics. The midget owner has this fascination with glory holes and gay p o r n from what insiders ... view morehave witnessed. Anyways, car needed an O2 sensor. Thhey tried to talk him into an engine overhaul. For a $12 part and 4 minutes, I helped him the honest way. Cheaters never prosper Terry. but that BBB aka bribe,bribe, bribe logo on the wall still fools them , huh?

ASEcertmechanic23yrs / 2/3/2012

I used to be a loyal customer ...

I used to be a loyal customer for 15 years. I am now finishing my 14th month of a "two week" engine replacement. Most of the time my 1968 Mustang just sits in the yard oxidizing and sun rotting. I have been very patient with Sun Valley, I realize how old my car is, but after over a year it now just seems that they are not finishing it just to see how far they can push my limits. I have reached that limi... view moret and will now have to show up with a tow truck and take my car to someone else who still values doing business in a diligent manner. Not only are the repairs not completed, they have been evasive about my cars repair status through the whole process. My car`s paint and interior have been damaged by the elements by sitting in the yard for most of this time. I hope they can stay in business doing the fleet work they so value, because I intend to spread the word about how they have treated this previously loyal customer.

jfvtwisted / 8/21/2011

Sun Valley auto gone to the dogs!

I have been waiting almost 14 months for Sun Valley to complete an engine overhaul for my 1968 Ford Mustang. I started the repair July of 2010 so my daughter could drive the car to school junior year. She is starting her senior year this August 2011 and it is still not done. They have continually failed to communicate with me, locate parts and work to complete this job. I am having to resort to hiring a tow truck ... view moreand taking the car to someone else to finish it. Since they moved locations and started doing fleet repair work their attention to the little guys who were their bread and butter has faded. I was a loyal customer of theirs for almost 15 years and unfortunately after their treatment of my vehicle and lack of effort to complete the ""two week"" job, my relationship with them is at an end. I now know how Tom Hanks` caracter felt in the movie ""The Money Pit.""

jfvtwisted / 8/19/2011

Terrible Experience

Sun Valley Automotive, Las Vegas has ripped me off, last month I have some problem in my car, I went to Sun Valley, and they have diagnosed the car. They said it would take approximate one day to repair; I left my car there and paid some advance to them. Next day when I went there, they have not done anything, they told me to come again. Next day it happens again. I become very frustrated, and then I had searched ano... view morether Auto Repair Shop for my car. It was a horrible experience for me; even they have not returned the money. I recommend you all to not contact these frauds.

mooreadam / 6/30/2011

Sun Valley Auto Ripped Me Off

Don`t ever take your car to this crooked shop. I took my car in for a diagnostic because it was shifting hard and long shift to 2nd gear. They told me it was caused by a broken transmission mount only. I assumed, ( you know what happens when you do that) that they did a complete diagnostic ruling out transmission failure. But no, they did not, they just ""looked"" at it and decided the most obvious thing must be all... view more that is wrong with it. Well that ""band-aid"" worked for 3 days and then my car did the same exact thing. I took it back to Sun Valley complaining that my car was still not fixed and they said that they could now do more testing. What? Why? Didn`t they already do a diagnostic. Apparently no. I refused and took it to Findlay Honda, they told me my transmission was failing and didn`t even charge me a diagnostic fee. Not only do you get ripped off but you get treated horribly. I tried to formally complain to the General manager, Mike Rumple, but I have only had the pleasure of talking to him twice, each time less than 5 minutes. I have called several times and am always told the same, he is out of the office or in a meeting. Apparently Sun Valley doesn`t care about customer service. When you look at their website they are accredited with an A+ rating from the better business bureau, say that they have ASE certified technicians and are a affiliated with Tech-Net. Which is misleading because you expect knowledgeable technicians and ethical service, you get neither of those with Sun Valley Auto. Just so everyone knows, Terry B. is Terry Buis the OWNER of Sun Valley Automotive. Shame on you Terry, you should take better care of your company.

SaraJay / 2/24/2011

watch out

The owner should spend less time scuba diving and more time preventing employee turn over. All of their decent employees left due to them being forced into ripping off customers. You would think after the company moved away from being next to the adult store they wouldn`t turn into a dirty business.(if you could call it that) They also do not deserve any stars.

watchoutppl / 10/22/2010

Keep on driving

Dont bother unless you need a bicycle or lawnmower fixed. Even then, prepare for an upsell of muffler polishing or headlight strap replacement . I warned you......

bastard2 / 4/28/2010

Sun Valley Auto Strikes Again

Had my car jump started on June 19, 2009 by Darrell of Fast Tow - he recommened this rip off joint. Purchased a NEW battery for 111.95 and labor for 46.00 and shop charge of 7.90 and tax of 9.29 for ta total of 175.14. Well the battery lasted all of 8 monthes - Auto club came out twice and jump started and would not hold a charge.

scl215 / 2/22/2010

Excellent Experience!

I had some Trouble with My vehicle, it was leaking some coolant and trying to find an Auto Shop with late hours is like trying to find a needle in a hay stack. I sleep during the day so it is hard to find someone that is open late, let alone Dependable. So I droped my car off in the afternoon the place was clean and had nice and helpful people. They let me know what the cost of diagnosing before hand, they told me ... view morethat they would call bfore they did anything to my vehicle to let me know what happen to my car and what the price would be. So my friend and I went to work and they called me about hour and half to let me know what happen, They went over the whole problem with me and helped me understand the stuff I didnt know. When I picked up the vehicle it was fixed and the price was right on the money. I recomend this shop to my friends and you. thanks for taking time to read this. Mary H.

Mary.H2000 / 11/10/2008