Midas Auto Service Experts / Henderson, Nevada
Rating: ★★
Auto Repair & Service, Automobile Parts & Supplies, Brake Repair
Address: 2797 E Tropicana Ave, Henderson
Postal code: 89121
Phone: (702) 458-4191
Henderson`s Premier Body Shop
Welcome to Brothers Body Shop!Brothers Body Shop is an auto body repair shop in Henderson, Nevada. Since inception, we have sought to provide our customers in the Las Vegas metro area with premier auto body repairs and painting.Our services include:* Automobile & Truck Body and Paint Repairs* Frame Work* Custom Paint* Polish & WaxWe are Henderson`s premier body shop. If your car has recently been in an accident and is in need of repair, we can help you with all of your body work. Our experienced expert color matching will leave your car beautiful and in excellent working condition when you come to pick it up.Over the past several years that we have been in operation, we have gained a reputation for providing exceptional customer service. Our combination of affordable pricing, and excellent customer service offers our customers exceptional value. Similarly, we are also the preferred shop in the area for most insurance companies. Call now for a free estimate!
Reviews:
Poor customer service
Bought a 3 oil change coupon from Groupon, the first one went fine, no charge along with great customer service. On the second one, I brought my other vehicle and I encountered a different person, a bald headed guy who quoted me $60. I told him I had two more oil changes left to which he replied that they weren`t covered with a synthetic blend. I told him I didn`t want synthetic, I wanted what came with the deal. ... view more He said 5w 20 oil doesn`t come with that coupon. I told him I wanted 5w30, which is what is recommended in the owners manual. He told me to show him, so I headed towards the door to get it when he said it doesn`t matter it`s a different vehicle so it wasn`t covered. I said, `are you telling me that you won`t honor this coupon?` He said `that`s right`, and I walked out, and will never be returning.
The Groupon deal clearly states that up to 5 quarts of 5w30 standard oil and filter are included in the oil change, exactly what I was asking for. Not only was I denied the use of the Groupon, but this person was extremely rude and unprofessional, as if he was pissed off to have to give people all these oil change deals. Too bad for them, had the last two oil changes went as well as the first, I would have continued to bring them all my business in the future. Oil changes, 30k service, brakes, whatever.
When I first pulled up, all the grease monkeys were just sitting around on chairs in the bay with nothing to do, now I know why they have so much free time and aren`t getting any business. Not sure who the first guy was who did give me good service, but in my opinion, its not worth running into a loser who doesn`t know how to treat a customer to bother with this shop. Save yourself and take your business elsewhere. Luckily, Groupon does know how to treat customers and gladly refunded my purchase.
imagine2021 / 7/11/2013
They Charge You Double The Price
Don`t go on this place it`s really bad and they gonna charge you it`s really a bad place to fix your car bad bad bad!!!!
joy4tricia / 10/24/2012
joy4tricia / 10/23/2012
very very bad place ! i`m so d...
very very bad place ! i`m so disapointed to this shop, i don`t recommend anyone to go there ! i went to fix my cooler systeme, spend 760 $ (an other garage told me that doesnt cost more than 250 $) i just had 1 tube, the thermostat and a turn signal to change... after a few miles i notice the fan doesnt work anymore; so i went back to Midas. The guy at the front desk (seem nice and friendly) but when i ask him to see... view more what is wrong, he told me that it`s not his fault, the fan is broken and need to be change, he wanted to charge around 1100 $ just for that ! No discount, no help for nothing !!!
So i decided to go in another garage and they just plug me a cable, that was it!
1- they try to still your money
2- they don`t do correctly them job
3- that`s your fault
julien123 / 9/10/2011
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