Findlay Kia / Henderson, Nevada

Rating: ☆

New Car Dealers

Address: 5325 W Sahara Ave, Henderson

Postal code: 89146

Phone: (702) 252-8900

Your Reliable Collision Specialist!

As a family owned and operated auto body shop, Frank`s Auto Body has been providing auto body repairs in the Las Vegas-Henderson, NV area for over 25 years. We are collision specialists, working on domestic, European and exotic cars that need painting, frame and unibody work. Our professionally trained and certified technicians will provide you with full-service collision repair and custom auto paint that will make your car look great. Our auto body shop services include repair and restoration services such as:?ˆ? Full frame straightening?ˆ? Expert windshield sealing?ˆ? Dent removal?ˆ? Panel replacement?ˆ? Replacement parts?ˆ? Detailing?ˆ? Color matchingWe specialize in all makes of luxury cars and SUV`s. From minor dings to major repairs, we handle it all. We can provide you with factory-matched color to make your car look brand new. We use top quality paint and up-to-date equipment with expert application. We also provide you with a lifetime warranty on all our paint and bodywork. We are insurance company approved, licensed, bonded and insured. We offer towing and rental car services, and we are members of the Chamber of Commerce. In addition to our regular business hours, we offer flexible appointments. Commercial accounts are available. We also accept certified checks and money orders as additional methods of payment.Call Frank`s Auto Body and get more details about our services!

Reviews:

AVOID! Manager is a Vile, Rude Condescending, Aggressive Man

I went to Kia today to test drive a Sportage. The car was great and the young man helping us out was very helpful. I had been looking at a Hyundai that was about $4,000 more and they offered me the SAME payment as the more expensive Hyundai. I liked this car more, and just wanted a little lower monthly cost...then in comes the manager.

He comes over and starts telling me that the payment quote I got at Hy... view moreundai can`t be right. He spends the next 5 minutes aggressively insinuating that I was lying and condescendingly asks me to pull out the calculator on my phone. It was ridiculous and pompous. I finally told him to call the person at Hyundai to show I wasn`t lying, that I didn`t appreciate being called a liar, and that I found him really aggressive and rude.

I am an extremely mild-mannered person, so for me to actually confront him on his behavior shows my level of distress. I actually got flushed and was so angry.

Needless to say, I am planning to buy the Sportage this weekend at ANOTHER Kia dealership.

The unprofessional Manager has cost them my business and I wanted to share my experience to save others from having to be put in this situation.

GO SOMEWHERE ELSE.

VegasSarah / 7/2/2011

Horrible customer service

Findlay Kia is a USAA recommended dealer. Which being a USAA member I decided to try them out after going to 2 other Kia dealerships. Before test driving the car, the salesman LOST a key to the car so he had to use the spare. I test drove the car, and then was sat down while they ""figured out the numbers"" --even before pulling my credit. I sat around for an hour and a half waiting just to fill out a credit applic... view moreation. They were not even busy so I had no idea what my salesman was doing. Now, I tend to be rather patient when it comes to things and I was in no rush so I let that slide. After a price was agreed upon, the check out was speedy--of course. I had some questions later on with my maintenence plan and was told to contact my sales guy ANYTIME and he`ll help me out. WHATEVER. I`ve been waiting 2+ months for a spare key that I didn`t even lose. I never get any answers back when I try and call this person. The sad part is that, 2 days after I bought the car I got a call for their ""review"" and I gave them a pretty decent review. I guess I should expect this from saleman to forget about you after they get their money--but since they have a high rating with USAA I thought I would of got more respect than that. I know I should be name dropping who the sales guy was, but I firmly believe that this is a big reflection on the establisment. If you can`t help me, then send me to someone who can! That is all I ask. Apparently that is asking way to much. Be careful when you go here. Get everything in writting. If you do a trade it they say they have a 10 day pay off.... get that in writting--because it took them 20 days to pay my old loan off.

Agentf / 5/31/2011