Jim Curley Buick-GMC-KIA / Lakewood, New Jersey

Rating: ★

8 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1399 River Ave, Lakewood

Postal code: 8701

Phone: (800) 750-5085

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

New Car Dealers, Truck Equipment & Parts, Truck Service & Repair, Used Car Dealers, Auto Repair & Service, New Truck Dealers, Used Truck Dealers, Automobile Leasing

Payment:

amex, discover, master card, visa

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 5:00 pm

Brands:

Buick, Gmc

Extra phones:

(732) 363-7400(732) 363-7406(732) 367-0456

Reviews:

On the 16th of October I broug...

I purchased a 2008 Buick Lacrosse back in July for about $16,000 (after taxes and fees) from the Jim Curley dealership in Lakewood NJ. After we returned from vaca during the month of August, we noticed that the passenger side Air Bag Light, was not activating when someone sat in the seat. We called the salesman and he told us to bring it right in so he could take a look at it. When my fianc?© got to the dealership we ... view morecould not get the situation to repeat itself. This happened 1 more time with the same results. During this time period we also noticed that if the car was started when a door was open and then closed, it would show on the drivers information panel that the door was still open until we actually turned the car off and restarted it. After this happened for the 3rd time we decided to just leave it with the service department until the issues were resolved. After them having the car for close to a week we were told nothing was wrong. When bringing the car back home from this week long repair diagnostic, I pulled into the driveway and noticed that my door alert system now completely did not work. All 4 doors and the trunk were opened and the car reported that everything was closed and operating correctly. Drove straight back to the dealer were I left it for another week. This time they told me the cars PCM was replaced which controls all of those functions. By this time it is mid September I believe. From the day we bought the car two of the tires kept loosing pressure over time so we knew that we would need to replace the tires seeing they were not under the cars warranty and were considered wear and tear. During October I went to fill the tires up once again but this time we noticed that the cars tire monitoring system was reading the pressure but mixing up the tires. For example it was saying our left rear tire was low, but in actuality our front left was low. I know enough about cars to realize that this car had some serious electrical issues. On the 16th of October I brought the car back the dealership and told them I am done with this car and wanted something else. We put maybe 4000-5000 miles on it since July and it had been in the shop for close to 2-3 weeks during that time. I was told no problem and we found a 2008 Pontiac Torrent which was perfect but priced at about $22,000 (after taxes and fees). When we went to do the paperwork they were treating the Lacrosse as a trade in and we were losing close to $4,500 from what we paid for the car 3 months prior. After a week of fighting and negotiating we came to terms on the sale price of the Pontiac and the trade in for the Lacrosse. Still we lost about $4,000 dollars on the trade. After a few months went by it started to bother me more and more so I did some research with the NJDMV and found the previous owner of the car through a record search. I met with the previous owner in December and found out she got rid of the car because she had electrical issues with it not starting. It would take fits and the car just wouldn?ˆ™t start. She told me the dealership actually had to tow it out of her garage to get it to the shop. After dealing with this enough times she finally told them she wanted to go with another car and bought a KIA sedan. (I was told the previous owner got rid of it to buy an SUV). Now in March of 2011 we needed to bring the Pontiac in for service because the battery was bad in which it was replaced free of charge. During the beginning of July the car wouldnt start and we brought it right to the dealer just to be told that the battery is now out of warranty and since we never paid for the replacement it would be $120 just to diagnose the battery. This was my first dealership experience and left such a bad taste in my mouth I want everyone know just how terrible this dealership is. When working on the trade in for the Lacrosse one of the sales managers Rob was so insulting and demeaning I cant believe there havent been more complaints.

Various / 8/6/2011