Prela Enterprises Inc / Englewd Clfs, New Jersey

Rating: ★

Auto Repair & Service

Address: 4242 Francis Lewis Blvd, Englewd-Clfs

Postal code: 11361

Phone: (718) 357-3844

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

Made an appointment and took the car to Prela at 8AM. GAVE them parts for hub assemblies and drum brakes and asked them to check a bushing. At 4pm the same day I had received no word and called to check on the status and cost of the repair. The woman seemed bewildered when I mentioned my name, car and work that I requested. Put me on hold for 10 minutes and then told me because it was so busy that they could... view more not get to my car today. I asked why she hadn`t called me earlier? "sorry" she replied, "its been busy". Needless to say, I had taken a day off from work to get the work done. I arrived at 5PM to pick up the car and none of the mechanics offered an explanation. Car not even touched!! After reading all the negative reviews of their work I should have known better. If your in Bayside keep looking for mechanical work elsewhere!!! Conclusion: Don`t waist your time, terrible customer service, no communication, clowns!!

nybluesmandan / 3/30/2013

WORST AUTO REPAIR SHOP!!!

This is the worst place I have every brought my car too. I paid close to $600 for work that the guy never did. I even tipped the workers 50 bucks. As soon as I drove my care off the lot the same problems were still there. So he charged me money for work he did not do. They are the WORST auto shop I have ever been too. I don`t have a problem paying the money but do the freaking work. I asked for an alignment. Never d... view moreone care still pulls to right. Asked to fix leak in hatchback. Just had a rain storm and back of my car is a pool. (nice job he did.. NOT) So he charged me for not doing a damn thing. I won`t recommend this place to anyone. Stay away!!!

szaino / 3/9/2011

WORST REPAIR SHOP

This is the worst place I have every brought my car too. I paid close to $600 for work that the guy never did. I even tipped the workers 50 bucks. As soon as I drove my care off the lot the same problems were still there. So he charged me money for work he did not do. They are the WORST auto shop I have ever been too. I don`t have a problem paying the money but do the freaking work. I asked for an alignment. Never do... view morene care still pulls to right. Asked to fix leak in hatchback. Just had a rain storm and back of my car is a pool. (nice job he did.. NOT) So he charged me for not doing a damn thing. I won`t recommend this place to anyone. Stay away!!!

BobBob / 3/8/2011

Im not going back

I dropped my 12 year old car off a few weeks ago because I needed an oil change, inspection, wipers fixed, and my service engine light was on. The told me all I needed was a tune-up and that they can fix my wipers for me. After being told that the price will be one thing, after all the work it was actually 100 more dollars than I was quoted. Then once I got my car back, as soon as I turned it on my heat didnt work... view more anymore. They told me my car is just old and this stuff happens (you think they would notice and inform that something is wrong with the heat). Now after bringing it in a 2nd time to get fixed (which they charged me for fixing the heat), my check engine light is on again and the car is driving worse then it was before. And to top things off, my wipers (which the &quot;fixed&quot;) stopped working 2 days after they were fixed. Now I finally got it back (they fixed it a 3rd time for free) but it is still flashing check engine light and it is still very shaky while driving. I am definitely not going back to this place

pfriedlich / 1/31/2011