Poage Chevrolet / Wentzville, Missouri

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 851 W Pearce Blvd, Wentzville

Postal code: 63385

Phone: (636) 327-6260

Serving Wentzville & Surrounding Areas

We`re the new General Motors. We are a company of diverse brands, selling over 7.5 million vehicles in over 120 countries worldwide. We`re well positioned to take people wherever they want to go. Today. Tomorrow. And well into the future. From electric and mini-cars to heavy-duty full-sized trucks, monocabs and convertibles, General Motors` dynamic brands offer a comprehensive range of vehicles. Along with our strategic partners, we produce cars and trucks, and sell and service our vehicles, through the following brands: Chevrolet, Buick, GMC, Cadillac, Baojun, Holden, Isuzu, Jiefang, Opel, Vauxhaull and Wuling.

Categories:

Auto Repair & Service, Automobile Body Repairing & Painting, New Car Dealers, New Truck Dealers, Used Car Dealers

Services/Product offered:

* New & Used Auto Sales, Service, Maintenance and Repair - all makes and models
* New & Used Truck Sales, Service, Maintenance and Repair - all makes and models
* Auto Body Shop / Collision Center
* Tire Dealer

Brands:

CHEVROLET CARS - Camaro Coupe, Camaro Convertible, Camaro ZL1, Camaro ZL1 Convertible, Corvette Coupe, Corvette Convertible, Corvette Grand Sport Coupe, Corvette Grand Sport Convertible, Corvette Z06, Corvette ZR1, Corvette 427, Corvette 427
CHEVROLET CROSSOVERS & SUVs - Exquinox, Suburban, Suburban 3/4 Ton, Tahoe, Tahoe Hybrid, Traverse
CHEVROLET TRUCKS & VANS - Avalanche, Colorado, Colorado Extended Cab, Colorado Crew Cab, Express, Silverado 1500, Silverado 2500HD, Silverado 3500HD, Silverado Hybrid,
* Chevrolet myLink, myChevrolet mobile app, Chevy WiFi by Autonet Mobile.
GM PARTS & Accessories, GM Certified Pre-owned Cars & Trucks, Used Vehicles.
OnStar RemoteLink mobile app, OnStar Turn-by-Turn Navigation, SiriusXM Radio, SiriusXM NavTraffic

Reviews:

The service dept. has been extreemly helpful. took my car in without an appointment and they managed to get my car back the same day. Thank you so much.

bracketracing / 7/9/2013

Take your business elsewhere!! Don`t be fooled that this is the old Cox & Cohea with a new name--Poage`s service is deplorable-- worse than that, they are dishonest. I have been a loyal Cox & Cohea customer for several years so wanted to give Poage a try. I took my vehicle in for diagnostic work a week ago. They performed this work and routine maintenance. They made me aware of some leaks that needed ... view morefixed as well as some brake work that was due. I made the appointment for the brake work for today (1 week in advance) and asked that they provide me with an estimate for the leaks. They promised they would call with this estimate. Several days went by and no call with the estimate came. I then called earlier this week and again requested an estimate. They acted like this was new information but promised to call me with it-- no call came. Today, when I dropped off the vehicle at 0700 (when they open their doors), I again mentioned the estimate and they promised to call with one. This brake job was supposed to take 4 hours. I called at 12:30 to check on the truck and was told that "my tech was gone to lunch." I didn`t hear from them all day, so I returned to the dealership at 5:30pm (they close at 6:00) and was SHOCKED to learn that they didn`t even get the truck in AT ALL. Not even for the brakes! I talked with the service manager, who clearly wasn`t managing anything today, and he apologized and said he was mad at the tech and would "deal with this in the morning." The only service recovery he offered was a free rental car and 10% discount. That was insulting! I will give another dealership my dollars! They showed a lack of service, a lack of management, a lack of follow-through, and a lack of honesty. Who exactly was at lunch at 12:30 since the truck wasn`t even moved for 11 hours?? Who was minding the shop to make sure the work load was managed properly? Clearly no one was today! I was speechless. I still can`t believe they didn`t perform work that was scheduled one week in advance when they had the vehicle for 11 hours. Unacceptable is the only word that comes to mind. They will not be getting my money-- they don`t deserve it!

OteyMom / 6/13/2013