National Vehicle Protection Services Inc / Weldon Spring, Missouri

Rating: ★★★

Auto Repair & Service, Warranty Contracts, Auto Insurance

Address: 12131 Dorsett Rd, Weldon-Spring

Postal code: 63043

Phone: (877) 515-9966

E-mail: admin@nvps-inc.com

Horrible. Sweet talked a 93 year old hard of hearing man ON THE PHONE into signing up for this crap, when his car only had 9,500 miles on it, it`s a Honda, again, he`s 93 and can`t hear well. This is what he heard: It`s only $395, and he gets complete coverage up to 75,000 miles. What really happened...a close to $3000 policy, with a $395 deposit and $200 a month for years. Calling to cancel was HORRIBLE, shoutin... view moreg match on phone, just want to cancel, and they have the nerve to say things like "we see old people walking into repairs and getting ripped off" only one doing the rip off here is you people. Another person here says it takes an act of congress to cancel, it took more than that, completely OUTRAGEOUS. They should be completely ashamed of themselves. And don`t bother responding, Mark, or Matt, or whatever your name is, you`re just like the rest of the company and your response will be heard just like all the details you dished out to this poor old man. Only reason there is one star is because it wouldn`t let me post with no stars.

sabrina.santoro.39 / 8/20/2013

The National Vehicle Protection Services is a fraudulent scam operation designed to bilk millions of dollars from hard working Americans. The representatives lie and use high pressure to try and scam you into buying an extended warranty for your car/truck. They send out official business post-cards stating "your factory warranty expires based on mileage or age". This implies your factory warranty ... view morehas now run out, and you had better buy their fraudulent warranty, which is based on lies. I have even questioned my Toyota Dealership, and they stated it was a scam.

Indicator1 / 7/18/2013

Good company that follows through with what they say. Dependable and Professional.

MysteryMan5555 / 7/7/2013

It has been an absolute pleasure working with National Vehicle Protection Services. My Chevy Equinox broke down on the side of the highway today and it was Labor Day. I thought for sure there was going to be problems but my roadside towed in my Equinox to my garage and also set me up with a rental through Enterprise. I was very happy with the way I was treated and very grateful with the way I was taken care with prof... view moreessionalism, absolute courtesy and respect. Everything that Steve from National Vehicle Protection said they would do when i originally bought my auto protection plan. Thank you again.

PatKilry / 9/4/2012

I am giving this company a 5 star review. When I set up my extended warranty I opted for a comp warranty over another that covered less parts than mine. I was told what would be covered and not. I used the warranty 2 days ago for my A/c compressor and was supposed to have a $100 pre payment. When I spoke with my dealer they were very happy with my warranty and said "usually it`s a big hassle dealing with the... view morese kind of companies" but mine was different. I continued to call them to let them know what the dealer said and at that point decided to waive my $100 pre payment.

CohnJr / 8/19/2012

This business deserves no stars with the experience I had with them, but I had to give one in order to write a review. They contacted me asking if I wanted to reinstate an expired policy to which I was interested, but changed my mind after they needed my desicsion before the end of the call along with a $400 deposit. When I said I`d rather have some time to think about it, the guy tried acting understanding (unnecess... view moreary), patronized me, all while calling me sweetie in between. He talked over me and flat out didn`t listen to a thing I said. I was going to call them in a few months, but now I`ll take my chances or find some other company who knows how to treat their potential customers.

elizabeth.v.hayes / 5/9/2012

DO not enter into a contract with this company without being sure. Canceling a contract takes an act of congress and everybody in customer service is rude and will not cancel contracts. If this is how they act then I can`t imagine what making a claim is like.

FERG2000 / 12/30/2011

National Vehicle Protection Services was a great company. They are part of the Vehicle Protection Association and were very helpful and the best price I could find (and I shopped a bunch). They are at http:.//www.nationalvehicleprotection.com

BillyMcCoy1968 / 8/17/2011

I usually only give reviews to companies that I find has poor customer service or bad products. But if a company could impress me the way Dealership Warranites did I can give some positive feedback. I contacted Dealership Warranties about 7 months ago looking to extend my factory warranty. I had shopped around and found that they were the best price and the ones I felt most comfortable with. They had explained every... view morething and answered every one of my questions that I asked. I felt as if I made a responsible decision going with Dealership Warranties warranty. Over a week ago I experienced a noise which turned out to be a problem with my drive axle. I became very concerned because I have had warranties before that did not pay for problems that I had. I took my Liberty into Sun City Chrysler. They called my warranty company and it was fixed. This is no joke. There was no questions, no problems and really as easy as they said it was going to be. The only bad part about the warranty was I chose a $100 deductible that i HAD to pay instead of picking the $0 deductible. The bill was still over $1400 that I saved so I can`t complain too much. I just wanted to give a good review for a company I felt deserved this.

sweetyethonest / 10/21/2009

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