Car-X Tire & Auto / Saint Louis, Missouri
Rating: ★★★
Automobile Parts & Supplies, Brake Repair
Address: 5409 N Illinois St, Saint-Louis
Postal code: 62208
Phone: (618) 236-1710
Quality Automotive Parts, Service and Repairs.
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Reviews:
I have taken my car to this CarX regularly over the last few years. They have always been helpful in keeping my car maintained.
Recently, I noticed an oil leak and called them on a Saturday about 15 mins before they were closing. Neil told me they would wait for me, to come on in. I got there and they checked it and reassured me it was small and would be OK until I could get it fixed on Monday. I appreciated ... view moretheir willingness to stay open and make sure my car was OK to drive. That`s GREAT service! Obviously, I took it to them on Monday and it was repaired, within a reasonable amount of time and expense.
CarX takes very good care of my car. Bobby is the manager now and he`s very thorough in explaining what needs to be done and giving me pricing on all the work. I don`t feel pressured to purchase services I don`t need (or need right then), they explain what`s going on with my car, what services they see I need coming up and I really don`t feel like I`ve been taken advantage of with pricing. It`s all been a very positive experience!
I would highly recommend this CarX to anyone needing car service. Thanks guys!
nancik / 8/10/2013
went in today to get an a/c co...
went in today to get an a/c compressor replaced on my car. the repair went fine but i noticed where i was charged for $35 in shop fees, which for those that don`t know, is for rags, soap, etc (which they maintain as a cost of doing business). after refusing to remove it, i informed them i had a $20 off 100 any service which they also refused to honor as i brought in my own a/c compressor. they seemed pretty offend... view moreed that i brought my own part as i assumed they would pull these tricks.
while there, they also wanted another lady to pay 200 to top off her freon, and also replaced a clutch cable for another lady whose clutch gave out within 20 minutes of leaving the store. We all hear these types of stories. unlucky, i got to witness 3 in 2 hours. do not use them and if you hear "we recommend......" please run.
dwtindall / 7/6/2012
Great Service!
I recently went to car-x auto service for some service. I was greated by Neil Cook the store maniger the technicians were cleaning the shop 1st thing in the morning, it`s nice to see a shop that is clean. They took my keys and explained to me what was going to be done and showed me everything. I`m a woman and I don`t really know anything about cars. Neil explained how the brakes work and why I needed to get them repa... view moreired. I`ve never had an experence like this. This is a shop that I will tell all my friends and family about. They are honest and tell you what it really needs and don`t try to sell you everything. If you don`t understand they try to explain it so you do. I`m very happy with the service and the exprenience I had at car-x.
Look foward to doing business with this shop in the future
Foxdude311 / 3/30/2011