Henry`s Auto Service Inc / Raytown, Missouri

Rating: ★★★

29 years in Business

Auto Repair & Service, Automobile Inspection Stations & Services

Address: 10005 E 64th St, Raytown

Postal code: 64133

Phone: (816) 353-5200

Auto Repair & Service, Automobile Inspection Stations & Services

No info

These guys been my mechanics for a long while ..Honest and hard working family people who will help out and give you a fair price ...

Austin160 / 12/17/2011

We gave Henry`s the car on Monday morning and were told it might be, quote, a couple of days, close quote,before they`d be able to take a look. Shop called on Wednesday to say a new head gasket was needed. When asked how long before the repair would be completed we were told, quote, early next week, close quote, by Ben. When I called the following Tuesday to inquire when the car would be ready Ben said Wednesday o... view morer Thursday. I reminded him we were originally told early next week which I took to mean Monday or Tuesday. He then proceeded to say, quote, he`s working on it when he can, close quote. When he can? Quote: Well, we have a lot of other cars that need work. Turns out, the mechanic assigned to it was being given other cars to work on as well so those cars were getting immediate attention and ours was worked on in between those cars. I let Ben know that as a first-come, first-served shop I felt the mechanic should have been working only on our car until the repair was done. Once the part was received, to make us wait while other vehicles that came in after ours were worked on was unconscionable especially as Ben was aware my step-son keeping his job hung on getting that car repaired as quickly as possible. Just got off the phone with Henry`s after being told car will be finished on Thursday, a full 2 days later than expected. I don`t care how good the work is (and at an estimated $1600 it had better be excellent!) I won`t bring another vehicle to Henry`s.

alexander8443 / 12/8/2011

Take your vehicle to Richard at Henry`s. You will be glad that you did and so will your vehicle. They are an honest group of men who work there. We have used their shop for our repairs for several years; and we have always been glad that we did. It is so rare to find someone who will do the work that is needed and not try to come up with other things wrong. You get your money`s worth there and straightforward an... view moreswers to your questions. Take it from me, I should know how good their work is. Excellent workmanship without the hassle--that`s what you will get every time. :0)

Carla59 / 6/20/2009

Charge way to much and do poor work

shadetree13 / 2/23/2009

Honest and reliable repair service.

jhawks1 / 1/15/2008

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