Cragg Motors / Belton, Missouri

Rating: ★

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 332 N Scott Ave, Belton

Postal code: 64012

Phone: (816) 322-3224

Serving O Fallon, Alton, Wood River, Edwardsville, Collinsville, Fairview Heights, Belleville, Madison County, St. Clair County, St. Louis

Chevrolet, Buick, GMC, Cadillac, Baojun, Holden, Isuzu, Jiefang, Opel, Vauxhaull and Wuling. At Jack Schmitt Chevrolet Wood River we boast a proven, well-trained sales staff with over 150 combined years of experience to better serve our customers. Our quality, customer focused managers oversee and approve all sales at our dealership to insure that you receive the BEST price possible on a new or used vehicle. We even guarantee the lowest price IN WRITING with the Jack Schmitt Ironclad Guaranteed Price Policy. Plenty of new and pre-owned cars, trucks and vans are waiting for you. All it takes is an Email, phone call or visit to our showroom. Jack Schmitt Chevrolet Wood River is a proud member of The Jack Schmitt Family of Dealerships that started earning the trust of customers in 1927. Today, we are continuing that tradition with great service and the lowest prices. Our customer friendly Sales and Service staff eagerly await the opportunity to serve your automotive needs. We are an award winning full service dealership offering a complete Sales (new and pre-owned), Service, Parts and Body Shop department at one convenient location. Our commitment to excellence starts at the top personally with Jack Schmitt, who has been named one of the best automobile dealers in the United States by TIME Magazine. Call or email us today to access some of the best new and pre-owned vehicles around and see how enjoyable it is to deal with the very best.

Categories:

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Open hours:

No info

Reviews:

I found a 2004 MR2 Spyder online for sale on cars.com. Cargg Motors out of 332 N Scott Ave Belton, MO 64012 was the seller. I told Mr. Cragg (the owner and only employee) that I was driving from Minnesota so I would like to know if there was anything wrong with the car. He sent a few pictures of some light damage (fading of paint on bumper and side mirror). After driving 500 miles I found more obvious damage (broke... view moren storage latches, multiple holes in the convertible top, leather steering wheel peeling off, plastic part covers missing) then what he had reported. We were able to come to a comprise on price (taking off a few hundred dollars) and after driving 500 miles I didn?ˆ™t want to go empty handed, so I bought the car. I didn?ˆ™t even get the car home before I had major problems, cruise control not working, convertible top not latching tightly, and worst of all the car over heating?ˆ¦ the car had to be towed to the Toyota dealer. I called Cragg and informed of the problem he didn?ˆ™t offer to help and stated I hope it?ˆ™s something small like a broke hose. Today (40 hours after buying the car) the Toyota dealer called me and reported that the MR2 Spyder had been in a major cash at some point with air bag deployment and that the car had been poorly patched together. The wire harness was pigtailed back together (that?ˆ™s why the cruise control was not working) and missing key parts and steering wheel bracket was broke. I called Cragg to discuss the inaccurate car fax report and the problems. He came up with some creative responses 1. That my local Toyota dealer that I had my MR2 towed to works on commission and that they may not be reliable in their assessment. However, I went to the dealership and observed the replaced air bag and the poorly halfway repair wire harness from the steering wheel. 2. That he or the previous driver had no knowledge of the prior crash. The Toyota repair shop stated the wire harness had been more than likely patched back together after the crash. This would mean that the Cruise Control had not worked since the crash. Also it was apparent when looking at the car on the lift that it had been in a major crash. Had the previous owner (who owner it for 4 years) or dealer had the car on a lift they would have seen obvious signs of damage. This should not have been a surprise to them. 3. Cragg then told me that I failed to have the car inspected upon purchase. I was driving 500 miles from MN. To find a repair shop have it checked out did not seem feasible. Cragg did tell me that he checked it out and didn?ˆ™t notice problems and stated he questioned the previous owner at length who stated there were no problems and it had never been in a crash at the time of purchase. I repeatedly asked Cragg what if any response would he take. He kept insisting that I was trying to place blame on him. Clearly I bout the car AS IS and this problem was now mine. I told him I was not blaming him however I asked if he felt any moral or ethical obligation to help me. I never received a clear answer. I did suggest that he took the car in at much less than what he sold the car to me at, I asked that he refund me the profit of the sales to cover a part of the large repair bill. He would have not lost money and I would have a small portion of my repair bill covered. He said he took offence to that idea. We than spoke for a few more minutes where I kept trying to lock him into a response good or bad I wanted understand what his response would be. I then asked if he needed more time, he stated he would call me in 24 hours with a response. I will update you on Cragg?ˆ™s response and other events.

troy.okerlund.1 / 1/29/2013