Homer Skelton Ford / Horn Lake, Mississippi

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 6950 Hanna Cove, Horn-Lake

Postal code: 38654

Phone: (800) 490-7699

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Reviews:

Worst dealership experience

I have been to a lot of dealerships, and this was the worst experience I had ever had at one. I called the dealership looking for a particular car which they guaranteed me they had on the lot. I even told the salesperson to go out and make sure, and told her I would call back. When I did, she told me she had gone out to see it, and it was in fact there. I drove 40 minutes to get there to see the car, and I when I got... view more there they couldn`t find the car. It wasn`t on the lot. They tried to talk me into some other cars which I was not interested in. When I complained about the dishonesty, they went and got Mr. Craig Crews who was extremely rude and condescending. He knew nothing about the car I was interested in (features, packages, etc.) He talked about Memphis and how he moved to Mississippi because he got sick of the demographic in Memphis!! He apologized and said there was nothing he could do to make up for the ""misunderstanding"" except give me a great deal (which wasn`t even close to the best price I had been offered at other dealerships) When I told him he ""could"" do something but that he just didn`t want to, he actually admitted that was the case. I can`t even imagine how the experience would be if I were to actually go through with purchasing a car there. There are a lot of Ford dealerships around - pick any one of them, and you will be better off.

MadAtHomer / 5/15/2010

Do not do bussiness with Homer Skelton!

I test drove a car at Homer Skelton in GermantownI.
After the test drive we did a credit check; passed that.
We then started talking about the price of the car, I thought it was too high, I wanted a lower number. I told them I wanted to leave and do more research and make sure that I was getting the best price and the best deal for myself.
I was then pressured to show that I was serious abo... view moreut buying the car. (I had a nite-grad class to get to as well.) To show that I had seriously interest in the car I wrote them a check. They said it was to hold the car. I told them that I did not expect for them to hold the car, but I wanted to come back and look at their cars.
I left the dealership.
They called me the next day. I told them that I was not interested in the car. I told them to throw the check away. They said they would.
I called my bank. They had already gone to my bank and cashed in the check.
I called Homer Skelton, they have refused to give me my money back! I talked to the manager there, he said, ?as far as I am concerned you bought a car.?
Later the same manager said that he would be willing to give me part of my money back, and that I should pay for them ?holding the car overnight.?
All I did was test drive a car, and do a credit check, I did not drive the car off the lot.
Now I am out of a large amount of money!

NoHomer / 2/17/2009