Royal Tire / Sartell, Minnesota

Rating: ★★

3 years in Business

Automobile Parts & Supplies, Tire Dealers

Address: 705 28th Ave S, Sartell

Postal code: 56387

Phone: (320) 281-3501

Tire Dealers, Automobile Parts & Supplies

Tires

No info

Do not stop here for repairs. Over 100% markup on parts. Price gouging. I was on my way back to Fargo after a weekend in St. Cloud when my alternator went out. Lucky for me, or so I thought, my car died half a block from Royal Tire. Russ, the store manager, told me that a local shop could rebuild my alternator for what he estimated to be $200. When I got the bill, sure enough it was exactly $200. I thought it se... view moreemed somewhat strange that it came out to be exactly what he thought it would be so I called up the shop that did the rebuild and they told me the final cost was $98. I understand that they need to mark it up slightly for freight and the hassle of sending it over, etc. but Royal Tire marked up the repaired part by over 100%. When I confronted Russ about it, he said that it was policy for them to mark it up 2.5 times and that he only marked it up by 2. Apparently I got a bargain!

Jared12 / 7/31/2012

I went there for an oil change. I had an appointment. Upon checking in I was asked if they could also replace my air filter. This seemed odd. Why wouldn`t they check it first and then ask me if it was dirty?? I said NO. The person at the counter told me that it would take 45 minutes. That seemed a bit long so I went for a walk. As I walked back to pick up my car 45 minutes later I could see my car in the sho... view morep and all 4 of my tires were on the ground and it looked like the mechanic was messing with my brakes. I asked the person at the counter about this and was informed that its "company policy" that all 4 tires get removed so they can do a full inspection on the vehicle. I never asked them to mess with any of that stuff. I JUST WANTED AN OIL CHANGE! After an hour went by I was approached with a laundry list of services that they recommended. They gave me a quote for over $500.00 and there is nothing wrong with my car. It has 63,000 miles and is in perfect condition! If you want to wait for an 1.5 hour long oil change and want to have a bunch of smoke blown up your but, this place is perfect!

John320 / 7/28/2012

hello, my name is al . yesterday i stoped at yr shop with a flat trailer tire and a stripped stud. yr shop cked it out then swapped my spare on to the rim with the bad stud. and sent me on my way. NO CHARGE!!!!!! i,d just like to say how much i appeciated the help. in this day and age its hard to find someone, who is just willing to help. i just want to say thanks again. al

lawlerman / 11/4/2011

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