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Bloomington Chrysler Jeep Dodge / Saint Louis Park, Minnesota

Rating: ★★
29 years in Business
New Car Dealers, Automobile Body Repairing & Painting, Used Car Dealers
Address: 8000 Penn Ave S, Saint-Louis-Park
Postal code: 55431
Phone: (952) 888-9541

Stick With The Specialists

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:
New Car Dealers, Used Car Dealers, Automobile Body Repairing & Painting, Automobile Leasing
Payment:
master card, visa, cash, check, debit, discover, amex
Neighborhoods:
West Bloomington
Open hours:
Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed
Brands:
Chrysler, Dodge, Jeep, Ram, Sebring
Extra phones:
(952) 479-4522(952) 232-0998
Languages:
English

Reviews:

the best
I purchased my 2012 Jeep Liberty from Mike Sorensen at Larry Reids Chrysler Jeep and the service I received then and continue to have received has always been excellent. The salesmen are very knowledgeable and always eager to help. I recommend Larry Reids Chryser Jeep to everyone I know looking for a vehicle; new or used. Very Satisfied
bhfextreme / 7/27/2013

Bar None - Worst Auto Dealer in the STATE
Simply the worst dealership I`ve dealt with in 20+ years of car buying! The sales process was an all day painful event even though I walked in knowing exactly what I was going to buy. Then comes the ""service"", they make the sales team look fantastic. I`m not posting because I have any sour grapes, we love the van and it`s a great vehicle for us. I`m posting so that NOBODY has to deal with this dealership`s service ... view moredepartment. They are absolutley useless. There are dozens of options for buying cars in the Twin Cities, if you find one you like at Bloomington Chrysler you should go to another dealer and ask them to find you one just like it because they will. Don`t subject yourself to this dealer! I really wish there was a way to rank them with zero stars!!!
TLP1 / 10/22/2011

I`m happy
these guys are very good!
Speterson / 6/30/2011

Worst auto shop
They don`t even get 1 star in my book. After I left the shop, my car pulled to the right drastically, my tire leaks considerably, and my gas mileage has dropped by almost half. Yet when I call to talk to the service dept (after multiple messages left unreturned), they tell me that only the tire pulling can be an issue. There is no way that`s a coincidence. I`m quite sure that they damaged my car somehow so that I wou... view moreld be forced to bring it back. NEVER GO HERE!!
cass711star / 11/22/2010

doesn`t get any worst then this.
Service Manager pulled a bait and switch. Brought vehicle in for a recall and tech preformed unauthorized work. After many conversations on this miscommunication and conduct, all I got was `My hands are tied`. Even from the start when I brought the vehicle in it was slow service I even made an appointment and they didn`t serve me accordingly. In order to get my vehicle back I had to pay the bill. Service was unhelpfu... view morel, very poor and unfriendly. When I finally went to pick up my vehicle I had to wait 30 mins before anyone would help, no one could help me but the cashier and he was no where to be found yet no one felt the need to find him for me. Once bill was paid I was sent to go find my vehicle in a mass parking lot of vehicles. It was -10 degrees and had no clue where to begin. Eventually the unauthorized `work` they preformed caused another problem I now have to deal with. Poor poor service, doesn`t get any worst then this. I will NEVER bring my vehicle back here again, and I highly recommend driving a little farther out to a different dealer who will serve you properly.
cheezziitt / 1/15/2010

fantastic service!!!!!!!!!
Had my jeep to park Jeep three times they could not fix,20 minutes at Bloomington it`s fixed perfectly, Thanks guys!!
Scott1111 / 7/14/2009

Very poor service: Avoid
Signed up using the internet service scheduler. Received no information on when the car should be available for pick up on a drop off. The escheduler does not provide a phone number to the place, so you have to somehow find a number. Also, the scheuler site does not provide payment information and I never received a call when the work was completed. When I thought of calling at 6:02p.m. on a Friday, I learned the sto... view morere closes it 6 and no one would pick up the phone though they were undoubedly still there. Service is closed on Saturday. I recommend going somewhere else.
Mark19518 / 3/14/2008

They need to pay more attention
Once i went for a simple oil change and was first in line, I told them i use synthetic oil and was told they would be done in 10 to 15 min, after 5 min the guy walks in and says they have to get the oil from an supplier near by and it would take a 1/2 hour just to get it., i said that i would have to come back at another time because i was on a lunch break from work and he told me that all the oil had already been dr... view moreaind from my jeep so i had no choice but to wait and be late from work. Another time i had brought it in for my regular check up for my warranty and they put regular oil in instead of synthetic after i made sure to tell the service manager that i took synthetic.. Lack of communication and not paying attention to detail was to blame.
FishboneAsh / 1/28/2008

Horrific customer service. Radio replacement resulted in damage to trim pieces, which the service a
Terrible attitude from customer service and techs...stay away from this dealer. There are others that are worth the drive.
jsjacks / 10/26/2007

Awful customer service
Service SUCKED big time! I made an appointment for 9AM on a Thursday morning for an E22 recall. My advisor greeted me with an attitude, as if I came to ruin his day. Little did I know, it was the other way around that was about to happen.

I had to endure a 2-hour ordeal for what should have only been a 30-minute service. At least 2 other customers, who came after me, have come and gone. Not sure if I wasnt whi... view morete enough or because the recall service wont bring them revenue.
pm1969 / 11/2/2006

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