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Burnsville Toyota / Prior Lake, Minnesota

Rating: ★★★★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 14730 Buck Hill Rd, Prior-Lake
Postal code: 55306
Phone: (952) 435-8200

Burnsville Toyota offering you the best customer satisfaction.

Over? 21 years selling quality Toyota vehicles. MN only Toyota dealership to receive the Toyota Presidents award. We carry all models of the Toyota lines. We sell and service Toyota all over the metro area. We are confident that your experience with Burnsville Toyota and Burnsville Scion will be pleasurable. Each of us takes a great deal of pride in what we do to help serve our customers. This is why our customers make Burnsville Toyota and Burnsville Scion their dealership of choice. The proof of this is in Toyota`s highest achievement award called "The Presidents Award." The Presidents Award is based on the criteria of customer testimonials from their experiences in sales, service relations, and overall satisfaction with Burnsville Toyota. Burnsville Toyota has achieved this award? 20 times! An accomplishment very difficult to obtain. Our employees work diligently to achieve this award day in and day out. We see this as positive proof for you to make Burnsville Toyota and Burnsville Scion your dealership of choice. Thank you!

Reviews:

Ask for Ginny Youngblood - she is terrific
I worked with Ginny Youngblood at Burnsville Toyota and decided to buy a 2010 Prius. She was incredibly helpful, very knowledgeable, and I would buy a car from her again. She is straightforward, honest, and very smart. She knows her product well and has great advice. The price with rebate and then some was very reasonable. I highly recommend her as a sales rep.

Did have disappointing experience with Josh ... view moreNusman, another sales rep. Nice guy, but does not know anything about the Prius. Couldn`t answer basic questions about the car. Misquoted actual prices and other information over email. I was very disappointed, and considered going elsewhere -- I had checked with several dealers, but decided to call and complain. Sales manager referred me to Ginny. She is terrific. Ask for her if you want to buy a car there.

JL Pierce / 1/10/2011

Great Dealership
I have been a loyal Toyota owner for many years and have purchased several new and used Toyota`s throughout the years. Burnsville Toyota in my opinion is the best dealership that I have every been to. The sales and management staff is friendly and fair I can trust the service department to have my best interests in hand. I would strongly recommend this dealership if your considering a new or used car, or service for ... view moreyour current Toyota. Mike G.
mgerberding / 8/27/2009

Beautiful building.....same old low life used car sales practices....Let the buyer beware
I bought a new 2007 Toyota Corolla in June 2007. I was very happy with the treatment that I received . I told many people about the dealership and about how professional I thought this dealership was. Things went smoothly with my purchase, but when I referred my brother, to the dealership, things went sour. He bought a used vehicle and an extended warranty, and with taxes etc., he financed about $17,000. My brot... view moreher works hard and does not make a lot of money, but he needed reliable transportation so that he could get to his job.

When he purchased the car, first of all, he was told that it would get about 18 miles to the gallon?he gets about 14. He wanted to trade it back in right away when he found this out, but was told (about a week after he bought the car) that they would deduct $3,000. and treat it as a trade in. He asked about buying a new car, and was told that his payments would be about $50. To $100. higher with a new car. The overall tone of the people that he dealt with was abrupt and rude?.heartless, including the owner and most sales managers, just like the stereotypical used car salesman, which most people try to avoid when shopping for a car.

He then started having other problems with the vehicle, like the power seats did not work, the radiator fan did not work, and to have these things fixed required him to pay an additional $100. deductible, a week later another fan stayed on constantly and caused his battery to drain?he is now being told that he has to pay another $100. deductible to have it fixed. The car is dead in the drive way right now.

When a customer pays over $17,000 for a car, I think that they should be able to expect a reliable product. I would also expect the dealership to stand behind what they sell, and to treat a customer with some amount of respect and courtesy. I will never do business there again...and you shouldn`t either.
khoo / 12/10/2007

Burnsville Toyota Wins
After a terrible experience trying to buy a vehicle at Rudy Luther Toyota, I just completed the purchase of a HIghlander Hybrid at Burnsville and it was an all around good experience. Ginny Youngblood did a good job on the sales end. The paperwork and the vehicle were ready to go when I got there. The Sales Manager was pleasant and the Finance Manager even had to take a little time out of processing the paperwork ... view moreto show my husband some of the features of the new Tundra - when he is ready to trade in the one he has now I`m sure they are the dealership we would want to work with. We will be comfortable recommending them to others.
lafjaf / 7/17/2007

Their internet sales department is awesome
When shopping for a new Corolla they gave me the lowest quote of the dealerships I requested from (below Edmunds` True Market Value), and then over the next couple of weeks proceeded to knock $200 dollars of that price. They were pleasant and helpful and definitely did not pressure me. I`m probably going to go back there in the future.
richiedaley / 11/18/2006

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