Rating: ★★★★
Auto Repair & Service
Address: 8449 Joiner Way, Chaska
Postal code: 55344
Phone: (952) 942-8393
Great people, great products, great prices!
CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories.
At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.
Reviews:
Awesome and Honest!
Took my very old 99 Explorer in to this shop for the first time last week after another shop told me I needed things fixed that I was not sure about-had to get that 2nd opinion! The owner, Mike, reviewed each item carefully and called me with the good news that I just needed one thing fixed-a tie rod! I was relieved as I didn`t have much $$ to spend. He explained that he needed to align the car as well but htrew t... view morehat in for free as he was aware I was short on funds. I was very very happy to say the least. I felt like he listened to me and knew what he was doing. The car rides great now and it didn`t cost me even 1/20th of what I was quoted elsewhere. I will be going back to this shop. It is a fast paced place but I felt like I was listened to and my questions were answered about what needed to be done. I found a new place I really like!!!!!!
Crankygrape / 4/10/2012
Great work - Great Price - No Problems
I have used Mike for both my cars recently. He and i talked about what needed to be done and when I could expect it. He did everything he was supposed to - on time - and for a fraction of other service centers.
tcwin / 9/22/2011
disorganized - won`t get back to you ...
I agree with John121... mike used to be good but he is totally disorganized now ... called a couple weeks ago - scheduled time to drop it off ... he had it 4 days and kept telling me he would get to it and never did - got tired of waiting and picked it up after 4 days. Mike now has several young guys working for him and I think is in over his head. He is good and honest but he does not follow through or get back to y... view moreou so good luck if you leave your car with him. I won`t be back anymore and I used to like him.
TankJ / 7/15/2011
Worst experience
I called this person 10 days back and he gave me appointment for 10 days later and asked me to drop the car before 9 AM. I dropped the car at 8:45 AM and left the place. I was waiting for the callback till 1:30 PM. I called and Mike lift the phone and telling still they didn`t touch the car. It will take some more time. I went back to shop at around 5 PM and he said you have to come back by Monday. Its pretty disappo... view moreinting and frustrating. I never recommend anyone to go to this mechanic. I would like to give him 0 rating. Awful..very bad experience....
John121 / 6/10/2011
A few years ago a friend told ...
A few years ago a friend told me about Mike - since then I`ve never gone anywhere else! He is busy - an appointment is necessary - there can be a wait - but he is SUPER talented -has very FAIR prices - and most importantly is- HONEST!
My car is a wreck - Mike assures me he will tell me the day when it is no longer worth it to repair the car - but he is certain there is another 20,000 miles in it. So far he is ri... view moreght and my pocketbook can`t afford anything new. Mike has not only helped me in his shop - but also has saved me while out on the road. I used to take my car on longer trips out of state. More than once I had to call him from the road and tell him what was happening with the car - knowing that I would need to get it fixed in the next town. Mike always tells me what to tell the mechanics there - and he has saved me from many a high bill when there is no choice but to get it fixed somewhere else. My car no longer goes out on long trips - but Mike keeps it working in town.
There is nothing fancy about the crowed shop - there may be no one to greet you on a given day when you walk in - it is a no frills shop - but if you want great work, fair prices, and HONESTY - then this is the shop for you. If you`re lucky - there will be a tootsie roll waiting for you when you get there!
AlyssaEdenPrairie / 4/30/2011
From good experience to pretty bad
We`ve taken our cars to Holman for some time and, generally, things have been fine. But recently I had to rethink things.
They remounted a tire that had a slow leak, and the tire completely failed the next day, resulting in a ruined tire. No one could find any problem with the tire -- later, I found out that the rim had some corrosion that needed to be removed, corrupting the seal -- and Holman wouldn`t accept any... view more responsibility for the tire failure.
Instead, they returned the tire to distributor for a credit, even though there was nothing wrong with tire.
Frustrating.
cbearg / 2/5/2011
Honest Shop with Great Prices!
I took my Honda to Holman for the first time based on other reviews on this site. I`ve had some bad experiences with several Citysearch ""top rated"" shops, so I`m always a little skeptical when I try a new mechanic. I`m so glad I gave Holman a chance!!! I finally found a good, honest, reasonably priced mechanic in the Twin Cities! Holman fixed exactly what needed to be fixed and didn`t try to sell me anything I ... view moredidn`t need. Their shop is small, so they can`t always get you an appointment right away, but it`s well worth the wait. I would highly recommend this shop to anyone!
decookr / 6/30/2009
Fantastic!!!!!!!!!!!!!!!! and Honest!!!!!!!
Mike Holman is a gifted mechanic, fair on the prices and keeps our fleet of 3 cars running in prime shape. He never sells you something you do not need. I mostly like his ability to diagnose things accurately. He has a busy shop so you do have to make an appointment, but you have to do this anywhere else for anything more than an oil change.
Dashoff6 / 7/31/2008
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