Walser Honda / Burnsville, Minnesota

Rating: ★★★

8 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 14800 Buck Hill Rd, Burnsville

Postal code: 55306

Phone: (866) 595-6470

Making Cars Look New Since 1953

Free Estimates, Lifetime Warranty on Repairs & Finishing & Color Match Guarantee (Ask for Details)

Categories:

Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Accessories, Motorcycle Dealers

Payment:

carte blanche, check, debit, financing available, travelers checks

Open hours:

Mon - Thu 8:30 am - 8:00 pmFri - Sat 8:30 am - 6:00 pmSun Closed

Brands:

Honda, Subaru

Extra phones:

Sales: (952) 388-2231Service: (952) 892-0158

Reviews:

Life Time Oil Changes? Not Really...

I have been bringing in my vehicle for quite some time to Burnsville Honda for all maintanence needs. I got the life time oil change, but they decided to stab me in the back and cancel them. If you don`t bring it in every 3k miles, they will refuse to let you do that. They accused me of going elsewhere and I never did. All I ever did was do some oil changes at home. My revenge will be to inform the public and nev... view moreer use them again. I was just going to buy a new car there next month. They lost me for life with their life time oil change scam.

EWAMN / 2/22/2012

There cars a still beautiful, ...

There cars a still beautiful, but after two decades of doing business at this location, I see the service department has recently gone bad. They don`t honor warranty, loyal owners, or veterans. My wife paid extra for an extended warranty on her civic. It had driver window problems 5 times. They`d get it working then a year or so later in-operable. If it was fixed right the first several times it should still be ... view morein working order. But now they have a Toyota Service man running their Honda Service and he is really a dork.

LoyalHondaRay / 12/29/2011

An Outstanding Salesman and Dealership

My wife and I knew we wanted a CRV and knew the type of deal we wanted. We were promptly greeted and Adam Janecke, our salesman who took great care of us. While we test drove the vehicle, he answered all of our questions and pointed out the key features of the vehicle. Adam walked us through the purchase procedures insuring all of our questions were answered to our satisfaction. All of the personnel at Walser Hon... view moreda made us feel that we were the most important customers in the showroom that day. We walked into the dealership to see if a deal might be possible and we left with a new CRV. I highly recommend Walser Honda and Adam Janecke to anyone looking for a great vehicle.

Mark E Lewis / 12/5/2011

Terrible Post-sale Service

My wife and I purchased a used Acura RDX with ""assistance"" from Larry Flaa. After agreeing to the purchase and getting the car home, we discovered that the car came with no floor mats, one key (we had to have key made and be reimbursed later), no owners manual and previously agreed upon cosmetic corrections could not be fixed. Larry`s favorite phrase quickly became ""nothing could be done."" We contacted Larry`s m... view moreanager, Dan Relsch, who promised to make the situation right with a replacement mats and an owner`s manual. Dan promised a followup call within two days, but he never called back despite our leaving multiple messages (we are still waiting for his call). Finally, three weeks and many phone calls later, Larry informed us that our ""RDX floor mats"" and owner`s manual were available. We got the mats home and, sure enough, the mats were for a CRV and didn`t fit our car. It was yet another act of either complete incompetence, willful dishonesty or most likely, both. We finally spoke with a senior manager, who claims to have order the correct mats...we shall see. What a tremendous hassle and irritation! If you wish to be deal with a cheap, incompetent and/or dishonest dealer who is happy to take your money and then disappear, go to Wasler Honda. Otherwise take your money and run.

sauer80 / 8/23/2011

Great Service @ Walser Honda

We`re long time Honda and Acura owners and recently moved from out of state to Apple Valley. When our aging Civic needed some professional attention we decided to try out Walser Honda in Burnsville. Our 1st experience could not have any better. Even as lovers of Honda products, you exceeded our expections. Thank you and we can`t wait to buy our next vehicle at your dealership.

Rick in Apple Valley / 6/21/2011

Great Service. Great Value. Never been let down

I recently purchased a used 2008 Honda Accord from Walser Honda in Burnsville. This was my fourth Honda bought from this location, two since it became a Walser dealership. My wife and I have owned seven or more Honda vehicles, and two of my siblings families drive them now too. Roger Malley helped me with my most recent purchase. He was honest and straight forward when I was looking to get into an Accord, as my f... view moreamily was outgrowing my `07 Civic. My wife already drives a Pilot. I wanted to purchase an Accord right away, but he helped me decide to wait because he knew I really wanted a silver car with black interior. The cleanest car that was in my price, mileage and year range was gray. After convincing me to wait a couple of weeks, as their inventory moves quickly, I ended up going from looking at a `08 LX P (Premium) to purchasing an `08 EXL for only $450 more! Crazy as it seems, it looked just like the one I cut out of the catalog and pinned on my wall a month before this happened. I have had all of my service work done at Walser Honda, so I earned extra money off the purchase price with my Walser Rewards Points. Kirby and the other friendly people in the service department are always dependable to be right there when I pull in for service. The cookies, coffee, tv and several free to use computers with internet are there for you when waiting for your car to be serviced. It`s a lot warmer and comfortable than when I used to get my oil changes at Jiffy Lube. Plus they wash your car! I have enjoyed the free weekly car wash with my Walser Rewards also. If I had to do it all over again, I know I would find the best prices at Walser Honda. I verified it several times when searching on carsoup and cars. Roger Malley took care of my purchase and I know I can count on Kirby and the service staff to keep my dream car going for the years ahead.

Jim Moline / 4/27/2011

Best Place to buy a pre-owned Honda!

With gas prices on the rise, I recently traded in my 2007 Mazda CX-7 for a 2007 Honda Civic. BEST. MOVE. EVER. Not to mention, Andy Krauss made the process quick, painless and actually enjoyable.

After looking at vehicles online, I came across two that sparked my interest. Both were located at Walser Honda in Burnsville. I made an appointment for that evening, and although I arrived early, Andy greeted me, ... view moreand got right into explaining the Walser Rewards, how buying works, what was offered on the lot-- Everything was explained clearly, with no pressure. Not only was he informational, he was very personable-- We bonded over our love for Buffalo Wild Wings and his sushi apprehension ;-)

The two vehicles I wanted to test drive were both warmed up for me, all features explained and demonstrated. I haven`t test driven many cars, but not only was the Honda Civic the best car I`ve driven to date, Andy was the best test driving company you could ask for. Once I made my decision, all of the paperwork was explained and Andy stuck by me from financing to cleaning out my car once the papers were signed.

Not only did I purchase a fabulous vehicle, I absolutely LOVE my civic, I received TOP Dollar for my trade in, and will definitely come back to Walser Honda for future puchases-- I recommend everyone do the same... And ask for Andy, you won`t be disappointed.

NGeorge / 3/16/2011

Roger Malley best ever salesmen

My wife wanted to buy a Honda CRV. She contacted Roger who knew what she wanted and called her when here dream car came in. A gently used white CRV in mint condition. We looked at it, drove it and bought, all over and done with a few painless hour. Roger and his staff were the most cordail "" real "" people we have ever dealt with buying a car. I believe she even sent Roger a thankyou card. That is my kind of car sh... view moreopping . Thanks Roger.
Sincerely
Mitch Carmody Hastings MN

Mitch Carmody / 3/7/2011

Service Repair

I bought my Honda from this location and the particular salesman I had was just fine. The problem I had is with the service department. I brought my car in for a small oil leak (very minor). The same day they fixed it and said I could pick it up in the evening, which I did however the next day the oil leak was much worse (a large oil spot on my driveway). I had to bring it back in to have them fix it. Although it... view more was fixed the second time I then noticed that the portable navigation system I bought and stored in the center consul was gone along with my ipod charger. No one other than my partner and I used the car and it had been there when we dropped it off earlier. When we called the dealership about this they said that no one employed with them would do that. That was all the help we got from them. I would never go to this location again, nor would i recommend the service department to anyone.

kscher / 6/15/2010

Excellent Expirence

This is the best expirence that I have ever had purchasing a vehicle!! The people we nice and friendly, I was treated fair and loved my salesperson! It could not have gone better! Thanks!

55337_JaniceJohn2 / 12/5/2007