G & D Auto Sales & Service / Adolph, Minnesota
Rating: ★
11 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 4527 Martin Rd Ste C, Adolph
Postal code: 55803
Phone: (218) 722-3680
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Categories:
New Car Dealers, Used Car Dealers, Auto Repair & Service
Neighborhoods:
Rural Duluth
Open hours:
No info
Reviews:
Don`t Go Or Buy From Here...
COMPLAINT ACTIVITY REPORT Case # 57254356 Better Business Bureau of Minnesota and North Dakota
Consumer Info: Lindberg, Becca Business Info: G & D Auto Sales & Service
1213 E 9th St. 4527 Martin Rd Ste C
Duluth, MN 55805 Duluth, MN 55803-8207
- 218 591-8915 218 722-3680
bluenote05@ymail.com
Location Involved: (Same as above)
Consumer`s Original... view more Complaint :
I bought a car from them 3/12/09 and not received a call back from Diane or title.
In March of 2009 I bought a car from G&D Auto. I called for months to get the title with no response at all. Other life issues came up and I was not able to call everyday. I`m a single mom. There were repairs that were suppose to be done as per the purchase agreement that weren`t. I started calling again in 2010 with no response again. I have called off and on in 2011-2012. I have not been able to drive the car in almost 3 yrs. I couldn`t sell it either for lack of title so I couldn`t get a car for me and my daughter. I`ve borrowed my parents car off and on over the years. I started calling again in April 2013 calling 4-6 times a day and leaving message after message. I have not received a phone call from Diane. I speak to the wonderful lady who answers their phone she has taken so many messages from me that we chat when I call. She has expressed to me that when she tells Diane I called and tries to find out what`s going on Dianes` response is "yeah I`ll get to it" .. I have spoke to the DMV and they told me several times that they can not do anything about this. That it was simply Diane didn`t finish the paperwork. Diane did call on June 11, 2013 at 6 in the morning. That too is very unprofessional. I called back right away when I got up at 8 and spoke to a guy who answered. He said she wasn`t there and I told him she called from this number at 6am but left no message on my phone.
Consumer`s Desired Resolution:
At this point since the title was never transferred and I have been waiting 4 years without even a call back from this woman I will bring back the car and they can refund me $2300.00..
BBB Processing
06/12/2013 web BBB Complaint Received by BBB
06/12/2013 SF BBB Complaint Reviewed by BBB staff
06/12/2013 Otto EMAIL Send acknowledgement to Consumer
06/12/2013 Otto MAIL Inform Business of the Complaint
06/24/2013 OttO BBB No response from business
06/24/2013 SF BBB No response to first notice to business
06/24/2013 Otto MAIL Second Notice to Business
07/08/2013 OttO BBB No response from business
Becca L. / 7/24/2013