Jim Riehls Friendly Auto Group / Shelby Township, Michigan

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 32899 Van Dyke Ave, Shelby-Township

Postal code: 48093

Phone: (586) 979-8700

Stick With The Specialists

Jim Riehl`s Friendly Chrysler Jeep, located in Warren, Mich., is an automobile dealership offering new and pre-owned vehicles. The dealership provides vehicle rental services, and also offers service information to customers. It offers vehicles of various makes, such as Honda, Chrysler, Hummer, Buick, Dodge and Jeep. Its new models include Chrysler Pacifica, PT Cruiser, Crossfire, Town & Country and Aspen, Honda Civic, Odyssey, Accord and Element, and Dodge Neon, Stratus and Grand Caravan. It has service department that offers servicing and maintenance of vehicles. The dealership also offers test drives. Its vehicles are available in various colors and with a variety of features. The dealership also provides variety of financing options.

Reviews:

Very Professional and efficient and it didn`t take long at all to get oil change and a dome light fixed.

Theodore S. / 11/22/2013

Everything was good, Except for the fact that they were unable to wash my car, which I had not done because I had an appointment at the dealership for the recall and I thought they would wash it like they always have before!

DanSanborn / 9/9/2013

Always pleasant experience. Service reps checking you in are always friendly..........

FrancineHaezebrouck / 7/31/2013

I work for the UAW and after my day @ around 2pm 7/26/13 I got into my Grand Cherokee started the vehicle and the info center told me I had a rear signal out so I went to your dealer and they had me in and out in roughly 30 minutes. Exceptional on a Friday at that! Thanks and will return.

JohnEllinger. / 7/30/2013

As always Sonny greeted me, pleasantly by name,at the entrance with my paperwork, Jim Brewer processed the paperwork and in an hour my car was fixed to my complete satisfaction as promised.

IgorGronowicz / 7/30/2013

Had some body work done due to accident and then had some service work done. Ken called me several times to keep me informed of the work being done.

scotttroszak / 6/28/2013

Popped in about 7:45am on a Friday 6-7-13 to see if I could get my jeep aligned. I told the service writer that I was from downriver and needed the car back no later than 3pm. He said it would be done in a couple hours. He phoned me at little after 10:30 and said it was done. Amazing!

JohnEllinger / 6/11/2013

My van was consuming a quart of oil every week. Brought the van in and there were many leaks including the oil pan, front crank seal, lower intake gasket, etc. I purchased the extended lifetime warranty when we purchased the vehicle. The dealership took care of all repairs and went above and beyond by waiving the brake inspection fee because a rental car was unavailable while my van was in the shop. Our warranty incl... view moreudes a rental car for any service call. Jim, took care of the lifetime powertrain inspection as well. The repairs were covered by the powertrain warranty. For the first time I felt the service department was working for me, the customer. They have gone above and beyond my expectations and for the first time in 5 years I genuinely feel like a valued customer. Prior to this experience I was very unhappy with past service encounters and told my husband we would never buy another Chrysler product. After this experience I will likely buy my next vehicle from this dealership. Thank you Jim for going the extra mile and making me feel valued and important.

TamaraPizzimenti / 6/7/2013

A few weeks ago, we leased a 2013 Ram 1500 Big Horn for my wife. Our salesman, Bob Lesko, worked out such a great deal for us, that we decided to lease a second Ram (this time, for myself). Again, Bob went above and beyond, and found a truck that met all of my requirements, right down to the Flame Red color. My wife and I both LOVE our new trucks, and highly recommend Bob Lesko!!

ChuckAlcini / 5/31/2013

I was very pleased--as I usually am--with the efficiency and courtesy of your staff. Oil change and tire rotation took hardly any time at all.

BarbaraJ.Williams / 5/25/2013