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Michigan Motor Exchange / Redford, Michigan

Rating: ★★★★
Auto Repair & Service, Automobile Parts & Supplies, Used & Rebuilt Auto Parts
Address: 3500 E 8 Mile Rd, Redford
Postal code: 48234
Phone: (313) 892-7300

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Reviews:

I took my 2004 Durango into Michigan Motor Exchange two months ago and had them replace my engine. My experience with them was very positive from the start. They were very thorough in explaining everything that needed to be done and told me at that time I might need some additional parts after diagnosing the problem. They called me to ok everything and explained that these were preventative maintenance items. I... view moret has been two months now and I have 1200 miles on the engine and everything is running smoothly. I did have a check engine light come on so called them immediately and went back in to have them check it out. It ended up being nothing and they cleared the code for me. I would highly recommend Michigan Motor Exchange and I would not hesitate to go back to them for future business.
Scross2004 / 8/2/2013

I brought my 97 Chevy Camaro to Michigan Motor Exchange over a year ago, they rebuilt the motor and it has been running great ever since. I have driven to Lansing several times and the car ran well, not to mention I drive to work about 30 miles daily roundtrip. I would recommend their services to anyone in need of a motor. Very helpful and great customer service.
DanielHill97 / 5/4/2013

I had my 2000 Escalade motor rebuilt, dropped the vehicle off 2-5-2013 and picked it up 2-11-2013. They went out of there way to give me a ride home. In addition to the rebuild they installed extras such as (belts, hoses, rotor, wires) preparing the car for the next 100,000 miles. I could not be happier for the service I rec`d from everyone involved, from the front guy at the counter to the one that gave me a ride ho... view moreme. Everyone was friendly and professional.If you need work done and want to be comfortable knowing it is taken care of, have it done at Michigan Motor Exchange. Thanks for the excellent service that was provided.
DannyAustin / 4/23/2013

I happen to run into Michigan Motor Exchange at the Autorama and was talking with them about my engine that I had rebuilt a few years back. It was a 97 Ford F-150 4.2 V6 with 80,000 miles on the original engine. I told them how with over 280,000 miles on it the vehicle still runs great and pretty much runs like the day I picked it up. I am more than happy with the service from Michigan Motor Exchange so when they ask... view moreed me to post a review for them I had no problem. Would definitely recommend this company.
Dmilesf150 / 3/23/2013

How can Michigan Motor Exchange claim that their work is done to the highest industry standards, that they have master mechanics doing professional work and claim that customer satisfaction is their number one priority...when they provided me with a defective engine? [cross contamination oil/coolant] How can these professionals miss bulletins on my engine? How can they claim that the oil in the coolant is rust? Fa... view moremily,friends, neighbors,pro mechanics and the State of Michigan all recognized oil in the coolant and the defective workmanship. Michigan Motor Exchange had my truck three times and it was contaminated after each visit. After the third visit, they said that the engine ran fine and sounded fine and attributed the poor performance on everything but themselves. What do you want from a 2.8L engine? Would you want these people to further service your vehicle? I wanted a full refund of $4.500 for quite some time now. One of the owners recently contacted me with an offer to fix an engine that has been contaminated for more than a year now. What would be fixable? They want a fourth chance and he tells me of oversights and bad communication. Really? How can you miss cross contamination when all these pros are doing all of this high quality work? How can you deliver an engine with the coolant reservoir empty and tell the customer that it will not hold ANY LIQUID? It was full of oil/coolant sludge when I got it home. Is this customer satisfaction of the highest priority? I have suffered hardships and misery with this defective product and I guess the "good people" at Michigan Motor Exchange don`t think this deserves a full refund. I was quoted a price that went up considerably. I was told that parts were good and the engine was running and sounded great. Then I was told that these parts were not good and it would cost more money. Ooops! I was given a timeline and it ended up with 5 1/2 weeks. I am over $9,000 in debt now because of this mess and I want a full refund for the defective work that you provided...and provided...and provided. I would not recommend them for engine repair. If it happened to me...you might be next. Do some checking before you spend big money. Don`t get blinded by the five star reviews, some of which seem to be written by staff and/or owners. That A+ rating with the BBB does not guarantee services you might receive. Check with the State of Michigan...and good luck if you make them your choice.
1985gmc / 2/29/2013

I wanted to say "THANKS&q...
I wanted to say THANKS for fixing my engine so quickly. Even though I brought it in over the Holidays, you were able to turn it around very quickly. Everyone was pleasant and helpful. You were also able to keep the cost down. I would recommend your shop to anyone.
Suemarie / 1/17/2013

It has always been a pleasure ...
It has always been a pleasure dealing with Michigan Motor Exchange . They gave me in detail all the things that they were going to do ahead of time and everything happened as described. My motor ran like a top right off the bat. They were great to work with. I would definitely go to them for future needs.
Stuj55 / 11/15/2012

Service was great. I had my fi...
Service was great. I had my first engine a 3.0 caravan installed in Westland when my vehicle had 174,000 miles on it. I have driven it another 500,000 since then and it is still running strong. Now I am having another motor for my son`s Winstar installed. I would highly recommend Michigan Motor Exchange to everyone.
Vern61 / 5/16/2012

Michigan Motor Exchange always...
Michigan Motor Exchange always provides us with fast reliable service when needed. We are always very pleased when we are dealing with Michigan Motor Exchange. Thanks for the great service!
Robg / 4/18/2012

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