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Maxx Automotive / East Detroit, Michigan

Rating: ★★
5 years in Business
Auto Repair & Service, Towing
Address: East-Detroit
Phone: (586) 771-1131

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Your Newberry NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:
Towing, Auto Repair & Service
Open hours:
No info
Extra phones:
(586) 771-0473

Reviews:

I recently brought my `01 Blazer to Maxx and got nothing but the best parts, service, and professional courtsy that I can remember. Not olny did they honor a quote that I had lost and was over a month old (by the way it was given to my wife qnd she was the one that told me to use them) but they got the job done very quickly. Thank you to all the guys up there, I will continue to use them and hope anyone who reads thi... view mores will to.
Buddaman723 / 3/4/2013

Absolutely wonderful place. T...
Absolutely wonderful place. They all drove my Vue to try and figure it out. When they decided ti was something that was beyond fixing, they were very upfront and honest about it. DID not recommend trying anything else, even though I flat out asked, "What about a trans flush?" He COULD have said, "Oh yeah, lets try it.." and charged me 50 bucks. But he didn`t. Told me, "No that wont help... view more". Would HIGHLY recommend this shop to anyone! Very honest, nice, knowledgable people.
khunter707 / 6/15/2012

I just read the reviews on thi...
I just read the reviews on this site and I am amazed...I am a woman and due to the intense heat my car overheated and I needed a tow so I called Maxx as they were the closest. I have never been treated with more respect and was given a very fair price for the repairs that were needed. Don`t knock `em until you`ve tried them!!
kcpayne / 7/31/2011

This place is terrible! I am s...
This place is terrible! I am so sorry and disappointed in myself that I did not read the review first before going to this place. Please never go there and DO NOT TELL ANYBODY TO GO THERE EITHER. I am so upset I have already started legal actions. I do agree that they talk down to woman, because they believe we know nothing about car, which is just sexist. I went there because my brother recommended it (he is now o... view moren my sh*t list as well) because they did his wife brake. Her brakes, are now back squeaking. My car won`t start and they told me I needed a new cylinder coil. They replaced it and I was back on the road for 1 whole week. Next thing I know my car won`t start again. They said it was 2 more cylinder coils and I should replace them all. I was annoyed but knew I couldn`t afford it so I asked them to replaced the 2 which were damaged. About 2 hours later I need a new engine. He got annoyed with me because I didn`t answer my phone, at work, and I called after business hour. I didn`t like the offer they made on my car so i told them not to fix it and have it towed to my house. They towed it two days later with all the engine parts still in my car. They never put the engine back together and just left the oily parts in my car to sit. I called them upset and they told me if I refused it being fixed they don`t have to put it back together, but if I want them to they will charge me for it. Who doesn`t put the car back the way it was given to them. Even if it is not their responsibility to put your car back together, who doesn`t ask if you want them to or not. They are a sham and if you can help it, do not go to them ever. My whole family has stop going to them.
MS1230 / 4/26/2011

Maxx Auto Repair IS Dishonest
I am so upset with Maxx towing that i`m intears right now. They make you feel stupid if your a girl and dont know about cars. They charged me too much and then made me feel dumb for asking questions. I should have read the reviews first. I feel ripped off and mad. I will never deal with these people againe.
yko12345 / 1/32/2011

DO NOT USE MAXX Towing or "MAXX Auto Repair"
I am so disappointed that I tried to use a local shop and was burned like that. They have incompetent people and do not care about damaging your vehicle either. It seems that once the electrical switch was finally diagnosed, they "discovered" transmission problems that I never had before. I took it to a trans shop and they said there is no problem. I don`t think they have any equipment or(computer?) that... view more can diagnose a problem, so they trial and error until u are broke. Stay away
johnwaters / 9/28/2010

Trusting and helpful
About 6 months ago my vehicle a 2000 ford focus had an ingition problem. They guys at MAXX towing came out, they were all very nice, professional and courtious to me, they fixed my vehicle the same day. Recently over memorial day weekend there was coolant leaking all over the place. I have roadside asst from allstate and they were no help. I wanted my car towed and serviced by MAXX becuase they were so nice before. I... view more called the man at MAXX, explained after an hr with allstate I was getting nowhere, the gentleman said, I will come get you myself. Again, the men that work there are so nice, understanding, professional and courtious. They fixed my ccar within a day, there was a delay becuase of the holiday, but there pricing is reasonable, and they are great to deal with. I would certianly recommend them anyone.
amr3651 / 6/2/2010

Shady Business
I just called Max Towing to tow my car with a bad starter to get it fixed. I gave them my address, make of the car. They gave me a price for the tow. Once the car was at the location they tried to charge me more because it was a Lexus. I will never call them again for a tow.
pjw315 / 8/20/2009

Maxx Towing is a sham
Maxx towing are liars and cheaters. I am sorry that they scammed you as well. I am calling the MI Attorney General for my situation.
roseville / 4/15/2009

Transmission Nightmare
Maxx also has a repair shop that does transmission work. I took my wife`s car ( A "97" Saturn )there to have the transmission rebuilt. First after stating it would cost between $1100 and $1350 they charged $1710.We called to see if it was done and they said it was being test driven and to pick the car up. They also asked if we could please bring cash since the card machine was down. When we got there and pa... view moreid ( He made sure he had the money first! ) we were told it wasn`t done as they accidentally put a hole in the radiator ( the guy said he accidentally pushed something into it. He tried to make a joke and said " Of course I blamed the other mechanic! Ha ha ha! ) and it would be done Monday ( It was Friday ) My wife went back Saturday and another guy said the hole happened due to a bad valve body. He claimed it had to much pressure and it blew the seals right through the radiator! We finally got the car Wednesday after more B.S. Monday and Tuesday. After a little driving we realized it was leaking coolant and rattling. My wife took it back and they told her she was imagining things. She took it to someone else and were SHOWN were they did not screw in one whole side of the radiator. Also, the hole didn`t line up ( The new guy had to drill new ones. He showed us that as well. ) so I figure they got the cheapest thing they could get their hands on. These guy`s are hacks and crooks. I`ll be filing a complaint with consumer protection and anyone else that will listen. I guess the price hike is pretty obvious to. We screw up and you pay for it. That should be their motto.
mikebuhroo / 3/13/2009

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