Simms Chevrolet Co / Clayton Twp, Michigan

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 4220 W Vienna Rd, Clayton-Twp

Postal code: 48420

Phone: (810) 686-1700

"Ace American Alarm Company`s mission is to provide quality security design and products, superior customer service and to continue to heighten the standard of excellence we have set in the security industry."

By embracing a long term strategy for over 40 years, we view every customer as a partner. We employ no one strategy and no short term gimmicks. We provide real solutions. The critical nature of security and life safety requires that customers receive sound recommendations to their immediate and ever evolving needs.

Reviews:

High pressure sales, questiona...

High pressure sales, questionable tactics. Sold my senior citizen parents a car and told them the price afterwards. Made the paperwork confusing, used tag team approach to get them to sign. Will be reporting them to the attorney general.

dman689 / 1/2/2013

Excellent Service

Simms Chevrolet was awesome, I checked out other Chevy Stores and met all the other used car sales man out there. Simms was upfront, Honest and beat not only the price but also the financing of all the other Dealers around it really was a pleasant experience. I highly recommend them.

LeonardK / 2/2/2012

Bad Service Department

On 12/27/2011, I brought my 2009 Chevy HHR for ESC/Traction service issue at 4:50 pm. I was waited on by John Hallwood. Mr. Hallwood said, and I quote: since it?ˆ™s almost closing time, he will have the mechanic look at it the next day. I said that was fine, and since it?ˆ™s under the Power Train warranty, I asked for a loaner to use for the time being. Mr. Hallwood`s response was: I don`t know until the mechanic diagnos... view morees the problem.

I asked Mr. Hallwood, if ESC/Traction issues are covered under the Power Train warranty? Mr. Hallwood`s answer: again Sir, I don`t know until the mechanic diagnoses the problem. I explained to Mr. Hallwood that I needed to know if a loaner is covered under the warranty, or if I need to contact my insurance for that . When I asked Mr. Hallwood if any one else would know or to look GM`s warranty manual, Mr. Hallwood went and brought me a 2` thick ; so called manual to look it up myself !! And walked away.
Astonished by what just happened, I called Mr. Hallwood back. I informed Mr. Hallwood of my disappointment of the lack of care & knowledge; expecting the customer to search for answers on his own.
Not soon as I was expressing my dissatisfaction of the service, a BAT OUT OF HELL bolts out yelling, and I quote: Sir, Sir , you need to lower your voice and leave, we no longer need to do business with you, I will let you out myself. That was Fixed Operation manager: Bill Vock. That happened in front of several employees including Mr. Joe St. Pierre, Body shop manager, that previously handled a body work done on the same vehicle.
That was a despicable way to treat a customer. This complaint was posted on Simms?ˆ™s web site the next it happened, and I asked for the owner Bruce Simms to call me. Still waiting.
Will never do business with them again. One wonders why GMC lost to Toyota ! simple : Service , Service , Service
I had to give them 1 star ,since there is nothing lower

betty g / 1/28/2012

iam very happy with the overal...

iam very happy with the overall service from simms chevrolet

bsimms58 / 11/2/2010