BMW of Stratham / West Newbury, Massachusetts

Rating: ★★

New Car Dealers, Used Car Dealers

Address: 71 Portsmouth Ave, West-Newbury

Postal code: 3885

Phone: (603) 772-0000

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Your Johnston NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Excellent BMW dealer

I purchased a 330csi and a Z4M from this dealer. On both occasions the staff were helpful, knowledgeable, unobtrusive and courteous. The service department staff

Cloggie / 10/5/2011

I bought a used BMW M3 from th...

I bought a used BMW M3 from them with a warranty. The cam gears were broken and they refused to service or diagnose it unless I paid. I was told that the sound in the engine was normal and to basically get bent. I WOULD NEVER GO THERE AGAIN. They also told they fixed the speaker in the door, to find out they did but used tape to keep it from rattling.

RichardKellstrom / 5/26/2011

DONT GO HERE

I bought a used BMW M3 from them with a warranty 90day/3000 miles. The cam gears were broken (loose fasteners) unknown to me and they refused to service or diagnose it unless I paid. I was told that the sound in the engine was normal (which it is in no way normal) and to basically get bent. I WOULD NEVER GO THERE AGAIN. They also told me they fixed the speaker in the door, to find out they did but used tape to keep i... view moret from rattling. I have had it with this dealer. My Wife worked for Tulley and they NEVER would do this. Be warned to never buy used from them. They obv don`t know enough about performance BMWs and basically talk down to you like your an idiot. I have been servicing BMWs for 15 years have become well versed in the issues these cars have. I was told I`m not qualified to make the diagnosis since I am not a certified BMW tech. Well they better send the techs back to school because this "unqualified guy" spotted a problem the techs couldn`t. I am now stuck with a car I cant drive and This dealer could care less.

Rkellstrom / 5/25/2011