Midas Auto Service Experts / Waban, Massachusetts
See Us For Easy Autobody Repair! We Deal With The Insurance Company
Bernardi & Sansossio Auto Body are different because their attitude is to make everything easier with the whole process of getting an accident to your car fixed. They will work with your insurance adjuster and they provide Hertz rental cars on site. They will help you with drop off service within 10 miles of their convenient location off Route 27, just north of Natick Center. They have been providing high quality auto body repair and painting services since 1976. They also have done dozens of car body and frame restorations for collectors for many, many years since their workmanship quality is so strong. Some of their work has been integral to car restorations for big time collectors. In fact, some of the collectible cars have sold for over a million dollars for just one car! They were one of the first in the area to invest in a unibody rack machine. They also employ a complete metal machine shop that enables them to build some hard to find parts or make better quality repairs. The staff has great experience with every type of repair so customers get expert advice on the best way to handle each customer?s individual needs. The entire team is committed to value and service. We fix foreign and domestic cars, trucks and SUVs. The experts at Bernardi & Sansossio employ the latest equipment to make dents, scratches or major repairs to your vehicle effective so its looks like new again. Bodywork services include: painting, window and sun roof replacement, dent and scratch removal, frame straightening and wheel replacement. Customers Served Residential, Commercial
Reviews:
However, I have to wait for 3.5 hrs + for a FWD couple alignment. I called for a schedule, was told that it would take about 2 hrs. I arrived on time on my scheduled day. My car was sitting at the lot for more than 1.5 hr before it... view more was dirven in a bay. After i lost my patience, i was told that ""it normally takes AT LEAST 2 hrs"" v.s. the original about ""2hrs"". Worse, they printed out a detail stating that this job normally takes 3.5 hrs. if that is true, should they not inform their customers 3.5 hrs instead of about 2 hrs? with 3.5 hrs in mind, i could have planned my day better, or just went to another store. Worst, one of the worker there told me to ""Shut Up"" when i was argueing about my long waiting time. Bad service.
Then, there was another customer came in for some sort of electrical problem. They took the job. After 30 minutes, that customer informed about the progress. He was told that they were checking on it, and it could be hours to a day. But after we looked in to the bays, there were 6 cars on bays, but only 2 workers were actually working. That person was very upset.
After all, it is not a good place to go to unless you absolutely have to, and you do have plenty of time.