Tracy Volkswagen Audi / South Orleans, Massachusetts

Rating: ★★

29 years in Business

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 686 Iyannough Rd, South-Orleans

Postal code: 2601

Phone: (866) 204-2535

Providing Powerful Data Solutions to the Automotive Marketplace

Since its founding in 1999, DataOne Software has continued to expand solutions and scope in order to serve and lead as a solution and data provider. Dominion Enterprises acquired DataOne Software in 2007, and since this time, DataOne Software has continued to expand data products and market focus. Today, DataOne Software provides data to the nation`s largest dealer direct service providers as well as many other top-50 solution providers. Over 14,000 franchise dealerships utilize DataOne Software content and materials through a wide variety of solution providers across many sectors. DataOne Software works with automotive manufacturers and dealers to ensure the highest quality and standard of descriptions and timeliness with data release. DataOne exibits throughout the year and you will find us regularly at: -NADA National Dealers EXPO -Digital Dealer Conference -JD Power Round Table

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Wholesale Used Car Dealers, Automobile Body Repairing & Painting, Automobile Accessories

Payment:

discover, visa, mastercard, financing available

Open hours:

Mon - Thu 8:00 am - 8:00 pmFri 8:00 am - 6:00 pmSat 8:00 am - 5:00 pmSun 12:00 pm - 4:00 pm

Brands:

Audi, Volkswagen

Extra phones:

(508) 775-3049

Reviews:

Always A Positive Experience!

I am currently residing on Cape Cod for the Fall. I have a Volkswagen Touareg, and am used to getting it serviced and maintained in Boston. While the VW dealerships in Boston are great, Tracy has always been awesome. One afternoon my car would not start, I had it towed, and Tracy had it back to me the next day at around noon time. As far as customer service, everyone is always prompt and straight to the point. Which ... view moreis how an automobile dealerships service department should be. I had a service done on my car four days ago, and this dealership is never trying to sell you things you don`t need, unlike others. Tracy VW IS HONEST! As far as a comment I read about Heidi- She has always been very nice and professional to me. She has never been rude to me! and Michelle is very nice as well.

The only drawback I have had at this dealership was a couple of my buttons underneath the navigation unit scratched. They had a technician come out and claim he didnt do it. I honestly wouldnt make something like this up. They said they would call me and see what they could do, so hopefully they will replace them.

So far, I have had a positive experience with this dealership. And for all of you Boston people, avoide Brookline VW/AUDI like the plague.

KyleDailey02108 / 11/10/2009

Horrible customer service, they don`t fix your car

Every time I have dealt with this dealership, 3 times, I have not had my car fixed, just the codes erased, and been spoken to like I was a child. One woman in particular, Heidi, is outrageously rude and the management will do nothing about it.

If you want someone to charge you for hours of labor and do nothing then go to this dealership, otherwise steer clear!

snobrdrchk84 / 8/18/2009

Avoid getting your car serviced here if you want your car returned in a timely manner!

Overall a poor, unorganized service department. Dishonest in sales. I recommend that you do not buy a VW from here. Primarily, each car is overpriced and secondarily the service and repair department are sleepers. You will spend more time waiting on repairs than being served in a timely manner. Also, if they give you a date as to when they will inspect your car or when the car will be repaired...add another week (or ... view more2) to that given day. It is possible that they are overbooked due to the fact that the VW cars has so many issues (another reason not to purchase a VW). It would be nice if they told you the proper time of service delivery. and did not leave you hanging for days.

janeykardashian / 11/9/2007