Bonnell Motors Inc / Newton U F, Massachusetts

Rating: ★★

4 years in Business

New Car Dealers, Electric Cars, Car Rental

Address: 353 Cambridge St, Newton-U-F

Postal code: 1890

Phone: (781) 729-9700

Expert Technicians & Comprehensive Service. Find A Location Near You.

Small Wheels Foreign Auto has been providing quality repair on European and foreign autos in Swampscott, MA and the surrounding communities since 1987. We are certified with Euro Diagnostic Resources, so you can be sure our automotive repair technicians have the experience and training needed to provide only the highest quality of workmanship. We provide complete auto care and repair ranging from engine repair, brakes, and suspension, to general maintenance and tune-ups. We specialize in maintenance, diagnostics and repairs of BMW, Volkswagen, Volvo, Audi, Mercedes, Porsche & Saab make and model vehicles. Small Wheels technicians are professional, courteous and dedicated to doing only the repairs and maintenance that you need and doing them right, the first time. Give the experts at Small Wheels Inc. a call today. Customers Served Residential

Categories:

Electric Cars, New Car Dealers, Car Rental

Payment:

discover, master card, visa

Open hours:

Mon - Fri 9:00 am - 5:00 pm

Brands:

Ford, Motorcraft

Extra phones:

(781) 729-4800

Reviews:

Personal service

Went to Bonnell at recommendation of my son. I live in New Hampshire, but their personal attention and friendly feel makes it worth the drive. When I returned my lease, there were some issues, and the Bonnell staff handled them without any stress to me. They were great.

Footgeek / 1/16/2012

Worst in Winchester - BEWARE

Living in Winchester, I like to buy my car`s local. I have purchase several autos here. Years ago this was the place to go for service. In the past 3 or 4 years there service is ABSOLUTELY the worst. Had my car in 3 times with no results. They are just trying to sell me things. Brought a 190. new battery and had it back in the next week because it was dead - after 3 visits, I have to take it elsewhere. Both my ... view morewife and teenage duaghter refuse to go there any further because of the attitide of the service staff.
BEWARE

ChrisandAndrea / 11/19/2008

Poor customer service

I brought my vehicle in for service two weeks ago for a recurring problem with the electrical system that had started prior to the expiration of the warranty. It`s amazing that the problem wasn`t found while the vehicle was under warranty, but as soon as it expired, Bonnell was able to find the issue and charge me several hundreds of dollars. The worst part, however, was the incredible rudeness of the receptionist ... view moreat the service department, who I think is the owner`s wife. At Bonnell Ford, the customer is definitely not #1, and is treated like #2. They DEFINITELY will not be getting my business, my family`s business, or my friends` business ever again.

Angryfordcustomer / 7/18/2008

WORST CUSTOMER SERVICE!

I have been taking my car to Bonnell for service just for oil changes no problem then was having a problem and brought it in on 3 different occasions and they told me they couldnt find anything wrong until the warrenty was expired and I was using my extended warrenty they then found the problem wow! All of a sudden it was now found and guess what not covered on my extended warrenty big surprise!
They now wanted me... view more to pay a few hundred dollars for the same problem I had brought my car in for several times while it should of been covered and now wasnt .
Come on what changed nothing it was the same exact thing!!!
Last time I go there! forget that it is close to home but not worth it!!

faye3293 / 7/18/2007