Rating: ★
17 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems
Address: 1579 Columbus Ave, Newton-Lower-Falls
Postal code: 2119
Phone: (617) 445-4770
Trust and confidence since 1957.
Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.
Categories:
Automobile Accessories, Automobile Diagnostic Service, Mufflers & Exhaust Systems, Automotive Tune Up Service, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Auto Transmission, Automobile Inspection Stations & Services
Payment:
visa, debit, amex, discover, master card
Services/Product offered:
Alignment
Alignments
Brakes
Chassis
Diagnostics
Exhaust
Lubricants
Suspension
Tires
Transmissions
Tune - Ups
Tune Ups
Neighborhoods:
Washington Park
Open hours:
Mon - Fri 7:00 am - 4:00 amSat 8:00 am - 12:00 pm
Reviews:
Unless you`re in established, ...
Unless you`re in established, good standing with Muffler Mart, do not expect loyal service.
As a recent college graduate away from home with a flat tire, I paid $800 for a set of tires that I figured I needed anyway in the near future. I was told that they were to be balanced/aligned. I ended up with a shaky, uncomfortable 1 1/2 hours ride home, with both wheel and drivers seat vibrating (a problem I had never ex... view moreperienced).
At home, my local mechanic took a look and showed me on the computer that none of the tires were aligned, and that in fact, one of my new tires was a bad one. As a young woman, desperate for honest service, Seth would not believe me when I called him and said my car was not aligned correctly, despite the proof I had. He refused to speak to my mechanic to have him explain his findings because he`d rather speak to me stumbling through my car knowledge. He`d rather bully me into believing everything had been done correctly instead of making sense of the situation. Instead of understanding and being proactive, I was told to come back to him (60 miles away) to prove my point. There was no consideration of how inconvenient driving back there would be.
The job should be done right the first time...not purposely done incorrectly because you figure the young girl won`t notice or won`t bother to come back since its out of her way. As a warning to young, first time customers - I wanted to establish a trusting relationship with a place away from home, Mr. Adler had been friendly too when I had first walked in, but this is not the place to chance your time or money. In hindsight, I wish I looked into the reviews on this place more before I chose Muffler Mart. I will NEVER go back and encourage others to read these reviews.
ConnultyC / 6/24/2012
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