Volkswagen Gallery / Jamaica Plain, Massachusetts

Rating: ★

New Car Dealers

Address: 1280 Providence Highway, Jamaica-Plain

Postal code: 2062

Phone: (866) 570-7228

Foreign & Domestic; Road Service; Major & Minor Repairs

West Lynn Auto Service in Lynn, MA serves customers. We are proud to have the following certifications and affiliations - Certified. We accept the following forms of payment: American Express, Master card, Discover Card, Diner Club, VISA, All Major Cards Accepted. We have been proudly serving the Lynn, MA area since 1958. Customers Served Commercial, Residential

Categories:

New Car Dealers

Payment:

discover, visa, master card

Open hours:

Mon - Thu 8:00 am - 9:00 pmFri - Sat 8:00 am - 6:00 pmSun 12:00 pm - 5:00 pm

Reviews:

Waste of Time! Con Artists!

I called interested about a used GMC Acadia Sunday morning. Spoke to Josh with internet sales. Was told car was available and how long they were open until. I told them I would take a look at it on Monday afternoon. Sounded good I was called the next morning Josh wanted to make sure I was coming and have the car ready for me. I said I will be by in the afternoon sometime. About an hour later I was called by Jon his m... view moreanager asking if I was still interested. I said yes I just talked to josh an hour ago he apologizes and says see you soon. I spend a couple hours cleaning my trade in and talking to my mechanic to pick his brain and ask if I can bring it by for him to look it over. I get to the dealership at 2pm another salesman Emanuel takes my info and copies my license says he will pull it right up. I wait 5 minutes he has keys to a different Acadia in his hand and tells me that someone had put a deposit on the car I was interested in. I am angered while taking my frustration out on Emanuel another salesman interjects that a deposit was put on the car Sunday night and the financing for the deal was done an hour before I arrived. These jerks were so eager to get me down on Monday morning not knowing that had a deposit on Sunday night? I asked are you sure it`s a done deal and not just a deposit? He says the car is being cleaned out back right now. Thanks for wasting my Monday. And I thought it was weird that the Internet price dropped 500 bucks overnight. I chew out the manager Jon knowing he can`t do anything for me he takes my name and number and doesn`t call back. I speak to Josh an hour later he apologizes I vent all my frustrations on him and I really don`t think it was his fault. You figure it out just bad communication between buildings or are they jerking me around trying to sell me a different car. Either way they wasted my time and I will never do business with VW Gallery or any of the 4 or 5 other dealerships associated with them. Expletive deleted

matt.fitzgerald.798 / 5/9/2013