Roberts Towing Inc / Grove Hall, Massachusetts
Rating: ★
6 years in Business
Auto Repair & Service, Towing, Truck Wrecking
Address: Grove-Hall
Phone: (617) 782-2525
3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
Categories:
Towing, Auto Repair & Service, Truck Wrecking
Open hours:
No info
Extra phones:
(617) 782-0800(617) 254-8252(617) 783-9600(617) 566-8531(617) 254-8261(617) 989-1400
Reviews:
Tow truck vultures!
I was helping my college son move across the street on a Saturday afternoon. I was parked behind the apartment complex in an unloading spot by a gate. No one was around.
Roberts towing must have been hidden and watching because we stepped away for 2 minutes and when we came back, they had towed us.
After a 4 mile bike ride and $143 to the arrogant vultures, we later saw them cruising the same lots looking for... view more other cars to poach.
grichgood / 5/2/2012
The underbelly of Boston
On a recent visit to Boston we fell victim to Roberts Towing. It`s Sunday morning and we are parked in the back of our daughter`s apartment building, with the flashers on, loading suitcases to leave. We aren`t blocking the alley, and there`s not a sole in sight. In the time it took us to go upstairs, get our things and come back down our car was already all hitched up and about to be towed away. There was no talking ... view moreto this scruffy low life who demanded $50 in cash to release our car. I have parked there on numerous occasions, including Sept 1st (notorious moving in day in Boston) to unload furniture, groceries, etc. and never had an issue. We had no choice, and this vulture knew it, but to pay to have him release our car before he subjected it to to major damage. He wasn`t even professional enough to know that you can`t tow cars that are four wheel drive. So be forewarned ... Roberts Towing doesn`t need a valid excuse to tow your car, they just do it because they want to. I swear he must have been watching us from up the street just waiting for us to leave the car unattended for a minute. Unfortunately one star is the lowest I can give. This company gives Boston a bad name.
lesconnors / 2/9/2012
SCAM!!!!!!!!!!!
Roberts Towing is a SCAM.
My car was parked legally on a rental spot, i pay $175 a month to park there. My parking tag was clearly visible, they attempted to tow my car previously even with the TAG. I was able to stop them in TIME, but last night they successfully towed my car. I bet they towed my car mistakenly then realized they cant park my vehicle back at my spot, so they decided to toss my parking tag away and ... view moretowed my car for civil trespass. BULLSH**!!!! my car was parked there for over 2yrs with a parking TAG!!!!!!! Dont try to scam my money....went to the POLICE and filed a report of THEM. reason i know they were suspicious because they were not willing to disclose their names or the driver`s name.
TerriBB / 11/29/2011
Stole My Truck
These scumbags stole my truck out of my driveway claiming they towed an unauthoried vehicle and that i should speak to my landlord. We gotta stop this patrol towing once and for all. Join the facebook group against roberts towing the link is below:
www.facebookDOTCOM/groups/134299353344976/
Michaud85 / 11/10/2011
Roberts Towing is reckless and arrogant!
One Star Rating because I couldn`t put negative stars or zero stars!
A recent experience with Roberts Towing left me feeling like I had been mugged. I had to cough up $50 to have them un-hook my car (at the mere push of a button) as I had come back to my car before they had towed it away from an inadequately marked area of a shared parking lot in Brookline. He was doing a brisk business that day as the restricted... view more area was marked above the sight lines of drivers and many drivers did not see the sign at that angle. The even larger issue: my car is a Subaru. Everyone knows that all Subarus are All-Wheel-Drive and must be towed on a flatbed truck. The tow truck driver assured me it was OK because he only had the rear wheels in the tow bar. What stupidity! The car could have been damaged beyond repair if he had towed it to his storage lot and they would have claimed that they were not responsible. They should lose their license to do this work or be made to pay up for damages in such obvious cases. That would make them think twice before hiring incompetent drivers and putting peoples` cars at risk of severe damage. The businesses or individuals who hire them to tow from their parking lots should also be held accountable (get them in their wallets or campaign against their business).
A recent experience with Roberts Towing left me feeling like I had been mugged. I had to cough up $50 to have them un-hook my car (at the mere push of a button) as I had come back to my car before they had towed it away from an inadequately marked area of a shared parking lot in Brookline. He was doing a brisk business that day as the restricted... view more area was marked above the sight lines of drivers and many drivers did not see the sign at that angle. The even larger issue: my car is a Subaru. Everyone knows that all Subarus are All-Wheel-Drive and must be towed on a flatbed truck. The tow truck driver assured me it was OK because he only had the rear wheels in the tow bar. What stupidity! The car could have been damaged beyond repair if he had towed it to his storage lot and they would have claimed that they were not responsible. They should lose their license to do this work or be made to pay up for damages in such obvious cases. That would make them think twice before hiring incompetent drivers and putting peoples` cars at risk of severe damage. The businesses or individuals who hire them to tow from their parking lots should also be held accountable (get them in their wallets or campaign against their business).
Samarah / 4/20/2011
Criminals and suckers who live on other peoples earnings
I was at one of the chestnut realty property visiting a friend on a sunday and the parking lot was empty, I had parked there since the street parking was all taken I was gone for 30 mins and my car got towed. Sunday we have free parking through out the city, this is just a money sucking device for not only the towing company, but for chestnut realty as well. They had no one to talk properly, the lady I spoke to was r... view moreeady to bite my head off even before I said hello. I had tp pay $143 dollars to get my car back. I use to live at one of the chestnut hill realty read my reviews about them before renting from them.
rajbog / 4/11/2011
Criminals
Well, they`re criminals. The driver took a friend`s car from our spot and charged us a $50 fee to unhook it from the tow. He told us to ""dig deeper"" when we initially had only $42, and when I asked the guy what I could do to get him to unhook the car he told me to step away from the car. It might be cliche to talk about his being on a power trip, but I`ve never seen a clearer case. Perhaps the worst part is tha... view moret he towed based solely on the unsubstantiated claims of another person.
dddaaaannnnn / 2/12/2011
Thugs and addicts
Thugs that will illegally tow anyone ....anywhere. They are offensive and confrontational. They are fat losers that will stop at nothing to make a dime. They tried to get my girls car one time and lost the battle because they were too out of shape and slow.........i honestly dont know how these types of people can sleep at night.......they are right up there with drug dealers in the book of losers.
Keith M1 / 12/24/2010
Totally shady
They towed a friends car illegally. We even suspect they moved a car to an illegal spot so they could make money towing. Lawyers and media will be called as well as the Att. General for the State.
Patsy2 / 8/23/2010
Incredibly dishonest
Their truck driver back into my car creating a fair amount of damage. The pleaded ignorance. Very fitting.
dmercier / 7/22/2009