Perfection Towing / East Cambridge, Massachusetts

Rating: ★★

8 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Towing

Address: 483 Pleasant St, East-Cambridge

Postal code: 2472

Phone: (617) 923-9016

The right choice... For all the right reasons.

Mass Tire and Auto Service is your one stop for tire and automotive service needs. Wheel alignments, state inspections, all major brands of tires, vehicle diagnostics to oil changes, we have you covered.

Categories:

Towing, Auto Repair & Service, Truck Wrecking, Automobile Body Repairing & Painting, Gas Stations

Open hours:

No info

Extra phones:

(617) 923-1708

Reviews:

consistert, high quality service

Look at these other reviews. I can` imagine what happened and if it did happen I am sure that the fellows at Perfection Auto gave the consumer some satisfaction. I have been going to Perfection Auto for many years and I have always found them to be reliable and to deliver excellent service. My repaired cars came out looking brand new. Please go to their perfect auto repair shop. They are awesome.

adriane kuller / 5/10/2011

Reckless Driving

Last evening on the MassPike with heavy traffic heading into Boston - Perfection Towing flatbed traveling at 90 mph weaving in out of traffic, tailgaiting, cutting cars off, causing cars to brake fast, etc... all to pull into rest area for gas...unbelievable. Reported to state police, completely indifferent - didn`t realize at the the time they were in their back pocket? What a joke!!!

ufb / 4/11/2011

Scary Drivers

I have not had any professional relationship with this company. I was driving down the Mass Pike today April 13, 2010 around 4:00 PM to see this person storming past me going about 85-90 MPH in the right-most (slow) lane. as the flatbed drew closer to another car, the driver began to weave in and out of traffic at that speed, often making scarily close calls. I have no idea how big this company is, if it is multip... view morele trucks/drivers: teach your drivers not to drive dangerously while driving in a giant billboard for your company. If its just the owner: learn to drive before you own a towing company. I feel bad for your clients.

janenonian / 4/13/2010

They Lie and will scam you!

Was picked up by a tow rep while broken down on the pike. The tow truck driver said he would meet us at Sears in the natick mall. Well we waitied for a half hour inside of sears auto with no sight or word from the tow company. When we called they said his driver was there and waited for 10 minutes. No one including the sears workers ever saw a tow truck and we left the scene before him so there was no way we miss... view moreed him. When I told the rep that no one ever came they said they could repair the tire at their shop in water town. I told him I had no way out there way and he then asked if I was a regular triple A member. When I told him I was he said I could pay for the milage to drive it back which was over an hour and a half from where we were! I told him to hold onto the car and I would contact a lawyer to resolve this since no one ever brought the car and they are looking to scam me for some extra loot. Please email me at jason.cullinan@gmail if you would be interested in bringing a class action law suit against this company. I will be contacting my lawyer today if anyone is interested please let me know. Consume BE WARE!

Jmil4now / 3/9/2010

Terrible!

This place is run by incompetent morons who don`t know a thing about body work or cars in general. They painted my car the wrong color and didn`t blend to match the existing paint on it now. They are too lazy to mask off the car before painting and have a dirty garage bay so particles got into the paint they put on and are embedded in my cars body. I`d be surprised if they actually had a business permit. In short, th... view moreis place is terrible and with so many other quality auto body shops around, there`s no point of going here and being bothered with these losers.

Lorenzoalongeisaliar / 8/9/2008

Should be called IMPERFECTION

My car was worked on by these crooks. They stole the new parts that I had ordered and paid for and only fixed up the broken existing parts. They have an unsatisfactory rating with the b.b. bureau and persistently do butcher jobs. STAY AWAY! Not recommended

LextasySux / 7/27/2008

GREAT EXPERIENCE!

I was broken down on the side of the road with my young daughter in the car. I called AAA but they were on at least an hour wait ~ and Perfection Towing pulled up asked if I needed a tow I said I did and he cleaned off his seat so I could buckle my baby seat in and he was very courteous and professional ~ my cell was dying and beeping and he offered his phone for me to use! I think everyone has bad days, don`t let th... view moreem make up your minds...

JV02343 / 7/25/2008

Slow service?

These guys estimated a job that would take 4 days which seemed accurate to me. Turns out they had a small supplement which tacked on another 2 weeks (I dont know why because they never have explained what needed to be done nor have they contacted me to inform me that this was going on. I had to ask them why it is taking so long for them to just let me know it was a supplement) and counting.... I called everytime ... view morethey told me to call back or the day it should be ready by, but have always been disappointed. One time I asked a simple question of ""could you explain to me why it is taking so long? and the service rep says,""hold on a sec""....I get put on hold for 10minutes then they disconnected from the call. Then I called back and they transferred me to the wrong departments 4 times then and waited on hold another 7minutes for him to say, "" Oh, I looked at the paperwork but I dont see any notes."" He then said to call back monday and he`s pretty sure it`ll be done since they will work on it on the weekend. Suprise! I called today and still his reply is ""uhhh theyre working on it call tomorrow thanks bye."" and I replied with ok and proceeded to ask him some questions but he hangs up before I started to ask anything! This is on their website ""In fact, Penta`s high standards of service delivery have been recognized by the_____ for not having a single customer complaint."" yeah... sure like i can believe that anymore.... especially when its 3 weeks now and its still not done.

conheo / 7/21/2008

Courteous and Professional

I saw these negative reviews and just wanted to say that I had a very good experience with this company. I had a truck break down on a weekend afternoon. Their response was immediate and much less expensive than others I contacted. I found them to be courteous and professional.

moveruk / 9/31/2007

trying to rip you off

Our car ran out of gas on the Mass Pike. The MTA pushed us to the side and sent a truck to give us some gas. While we were waiting Perfection Towing showed up and asked us if we needed a tow. We said no, and that we were waiting for a gas truck. The man then said he was the guy sent to give us the gas but he didn`t have gas and could only give us a tow. We said no. He then radioed in to MTA and told them we didn`t ne... view moreed the gas anymore! We still said no, and then he radioed into the state police, threatening to have us arrested and forcibly towed. He said he`d give us a break and tow us before the cops got there, even though he had called them and we hadn`t done anything wrong! In the end, our friend brought us some gas. Beware of Perfection towing and their terrible attempts to rip you off.

jellybirdlover / 3/12/2007