J & R Towing & Recovery Repair / Bridgewater, Massachusetts

Rating: ★

43 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Towing

Address: Bridgewater

Phone: (508) 295-7082

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:

Towing, Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Automobile Accessories, Recreational Vehicles & Campers-Repair & Service, Automobile Diagnostic Service, Tire Dealers, Truck Service & Repair, Truck Wrecking

Payment:

all major credit cards, travelers checks, amex, discover, mastercard, visa

Open hours:

Mon - Fri 8:00 am - 5:00 pmSat 8:00 am - 3:00 pm

Reviews:

Yesterday, Thanksgiving Day, m...

Yesterday, Thanksgiving Day, my car and I waited for AAA tow from Marion, Mass. to my place near Newport, R. I. The driver and his helper did an excellent job working my car with its wheels locked due to a sudden binding up of the transmission up and down the ramp. Their service was also attended with plenty of courtesy. No grumbling over delay in enjoying holiday. Had arrival been about fifteen minutes earlier, ... view moreI probably would award fifth star.

peter.card.79 / 11/24/2012

The court has found this business UNFAIR AND DECEPTIVE

J & R Towing was held UNFAIR AND DECEPTIVE by the Trial Court of Masachusetts, Small Claims Division, on March 6, 2012. Grinnell v. J & R Towing, Recovery and Repairs, Inc., No. 1160SC001485. The court awarded DOUBLE PUNITIVE DAMAGES, under the Massachusetts Consumer Protection law, M.G.L. 93A, ?§ 9. The court held J & R Towing knowingly and willingly misrepresented facts to induce the customer to transact; and t... view morehe customer was harmed by reasonably relying upon J & R Towing?ˆ™s deception. Factors the court may have relied upon include: (1) J & R Towing knew, or should have known, it made a promise to deceive the customer to transact; (2) J & R Towing manufactured fraudulent receipts and sought to induce the customer to defraud a third party; (3) J & R Towing would have profited by at least 300% by its deception were it not but for the customer?ˆ™s knowledge of the law and enforcement of rights; (4) J & R Towing failed to reply, or offer reasonable settlement, in bad faith with knowledge, or reason to know, its acts violated the Massachusetts Consumer Protection Law, chapter 93A, ?§ 2; and (5) J & R Towing failed to appear before the court after reasonable and legally sufficient notice. THEREFORE, all those seeking to transact with J & R Towing should be informed that on at least one occasion, that company has been adjudicated as using unfair and deceptive business practices as described by the Massachusetts Consumer Protection Law. Further, J & R Towing has acted so that it was FOUND EGREGIOUS ENOUGH TO RISE TO THE HIGH THRESHOLD REQUIRED TO AWARD PUNITIVE DAMAGES under M.G.L. 93A. Foregoing stated by Plaintiff Creditor on March 12, 2012.

raymondgrinnell / 3/12/2012

Horrible company, terrible service!!!

Both mine and my Mom`s cars got towed while we were in Boston because of the recent snow, and the cars being parked on the street in front of her house. We called to find out how much it would cost to bail them out, and to arrange to pick the cars up, and he would only tell us ""at LEAST $100 a piece."" When my mother asked for an exact amount, he said: ""I don`t know, You`ll have to call me tomorrow after NOON when ... view moreI can look at the tow slips since I towed over 35 cars tonight."" <---(he brags with a cocky manner) I could hear he was at a bar from the sounds in the background. I`m 9 months pregnant and could go into labor anytime now (with just the one car between my bf and I), and he was still unwilling to release the cars. Turns out Wareham PD said they aren`t obligated to do business after hours. We called them at 9pm, and then they he tells us to call the next day after 12 NOON?? Sounds to me like they wanted to hold the car longer to charge us more storage fees!!! What a horrible rip off! :x

Ro nfg / 1/22/2012

Avoid!!

Brought my car to J&R to get a diagnosis on what was wrong with it, it had a twitch in the steering wheel, I told them not to fix anything without letting me know what would needed to be replaced or serviced on. ? OK, a day goes by and I hear nothing from them, so the next day I call them, and they say they fixed the car. What? I just wanted a diagnosis, $400 dollars later, I have a power steering flush, and appar... view moreently it took them 4 hours to do it, along with a look around on my suspension to make sure it was all tight, ? 4 hours??? The industry average for the cost of a diagnosis is, to my understanding, around $150, that?ˆ™s all I wanted. ? Also they drove my car for 130 miles, wasted a half of tank of gas, and had the nerve to charge me extra money for more gas they bought.? Bit of advice to anyone, avoid J&R, they said they called me, to tell what they were going to do to fix my car, but I have no record of a call, or a voicemail. ? And according to mass law (940 CMR 5.05) any mechanic needs your consent (written or verbal) from you before they perform any work, something they didn?ˆ™t know at J&R I guess. ? Also they charge $70 to check for codes in your cars computer system, something AutoZone does for FREE. ? And heaven forbid you try and talk to them about the price, they become disgruntled and demand you pay in cash in fear you will try and stiff them on the payment, a bit hypocritical in my opinion.? Know your rights people!! Law info: http://www.mass.gov/?pageID=cagoterminal&L=3&L0=Home&L1=Government&L2=AG`s+Regulations&sid=Cago&b=terminalcontent&f=government_Regulations_940CMR5&csid=Cago

Tired.of.spending / 1/27/2011

rip offfff

my car was there for more than a month. when i get a call for it being done the bill was 2100.00 they rip people off and make u feel bad when u ask why your car isnt done. they should only be allowed to tow, fixing cars is not a good quality..

ruckusbringer / 4/28/2010

User review by fawn2388

They multiple times extended time of repair of car and added that an other thing that `they couldn`t get that day` had to be fixed - they have an overall bad attitude and I wouldn`t recommend them to anyone. Also, in the time they had my car, they seemed to of had a hard time keeping it in the shape I gave it to them in.

fawn2388 / 5/15/2006