American Automotive / Rison, Maryland

Rating: ★

Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies

Address: 230 Garrisonville Rd, Rison

Postal code: 22554

Phone: (540) 659-8139

We`re your American Car Care Center dealer

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

If I could give no stars I wou...

If I could give no stars I would. I came in for an Inspection on November 29 and on December 6 my car broke down. The ball joint separated from the lower control arm, something that should have been caught at inspection, since the steering and suspension columns were both marked okay on my inspection ticket. My nephew was in the car with me and had I been going any faster when the ball joint separated it co... view moreuld have cost both of our lives. When I went in to talk to the manager about possibly paying for the towing, not even the cost of all of the repairs but simply the towing cost, that I would not have had if they had caught the issue at inspection, he stated that he wasn`t sure what I wanted them to do and that "anything can happen over a span of seven days." How does a ball joint just deteriorate within seven days? This does not happen. This should have been caught at the time of inspection since the issue was clearly present at the time of inspection. I didn`t even mention the fact that I now have body damage to pay for and the cost of the ball joint replacement when inquiring as to if they would help. The fact that they won`t even cover a $75 towing fee when this whole situation could have been avoided, had they correctly done their jobs is unprofessional and shows their lack of interest in the safety of their customers.

nklotz / 12/9/2012