R & H Toyota / Garrison, Maryland

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Parts & Supplies

Address: 9801 Reisterstown RD, Garrison

Postal code: 21117

Phone: (410) 363-2000

My Money. My Choice. My Meineke. ?®

We specialize in the following: *Auto Service & Repair * Scheduled Auto *Maintenance Fleet Service *Online Coupons *Customer Service *Car & Truck Repair Financing and Emergency Services Available

Categories:

New Car Dealers, Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, New Truck Dealers

Payment:

discover, visa, master card

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 8:30 am - 6:00 pmSun Closed

Brands:

Toyota

Extra phones:

(410) 363-3075(410) 654-8444

Reviews:

Editorial review from Citysearch

I have been looking for a place to have my car serviced and I HAVE FOUND THEM ! ! ! From start to finish everyone at this service center was friendly, professional and knowledgable. Repairs were completed on time, under estimate and my car runs like new. If you are looking for a top notch Toyota dealer...look no farther. R&H rocks!
Thanks to the entire staff. This dealer is very well run.

kh888542106 / 6/21/2012

Editorial review from Citysearch

We had a great experience buying a car from Eddie at this dealership. He quoted me a monthly price on a Thursday, got the exact car I wanted (options, exterior/interior color combo) to the dealership Friday evening, and when we drew up the paperwork that Saturday morning, all the number stayed exactly as he quoted them. There were no surprises at all. Although we were presented with extra options and extended warrant... view moreies before finalizing our sale, it was a low-pressure delivery. Also, the new showroom is great. The bathrooms were incredibly nice.

lisar255931362 / 6/21/2012

DO NOT GO HERE!

DO NOT TAKE YOUR CAR TO GET SERVICED HERE. These people are frauds. I took my Toyota in to get a headlight replaced and an oil change and they told me I needed a battery of tests totalling to $650. Although my car was running fine, I consented. After they did their ""necessary repairs,"" my car started having major problems and several error lights lit up. I took my car to another Toyota service center for a second o... view morepinion, only to find that R&H Toyota did not fully reconnect my intake hose, AND overfilled my oil on a routine oil change. I took it back to R&H and they did not take responsibility for their error, let alone apologize, and subsequently tried to blame the problems with the vehicle on me for speculative reasons and charge me for more expensive diagnostic tests. My car, which has been fine for over 170,000 miles, has not been working properly ever since. And all this started because I needed a headlight replaced. They refused to acknowledge that the problems arose from their faulty and unnecessary servicing despite the undeniable temporal relationship between the two. This group of mechanics, technicians, and ""service advisors"" typifies the bad reputation the industry often receives. They are fraudulent, they lied to me, and refused to take accountability for their mistakes. Don`t let the same thing happen to you that happened to me. Take your car elsewhere, or do yourself a favor and purchase a different make of vehicle altogether.

jlr226 / 12/9/2011