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O`Donnell Honda / Ellicott City, Maryland

Rating: ★★★★
29 years in Business
New Car Dealers
Address: 8620 Baltimore National Pike, Ellicott-City
Postal code: 21043
Phone: (410) 461-5000

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Categories:
New Car Dealers
Payment:
master card, all major credit cards
Open hours:
Mon - Fri 7:00 am - 9:30 pmSat 7:00 am - 6:00 pmSun 12:00 pm - 5:00 pm
Brands:
Honda
Extra phones:
(410) 203-1827(301) 621-5067

Reviews:

Straight Up!
This was a no hassle, straight up great buying experience. The price of the car was the same as quoted online by the salesperson - Terry. Would recommend to anyone looking for a Honda.
jasonw826 / 12/13/2011

Very Happy
I took my mother to O`Donnell to help her purchase a new Accord. The salesperson, Mike, was very helpful in showing her the options and colors for her new car. He offered us a great price and we bought the car. This was the best experience she has ever had buying a car. We shopped on the internet and received a lot of quotes, but no one would actually honor them. For us, O`Donnell was a good choice.
joshtebow / 12/6/2011

Enjoying our new Civic!!
Thank you Odonnell Honda! We were looking for a new 2012 Civic and found the one I was looking for at ODonnell. We received a quote in the internet and was able to go in and purchase the car at that price. The dealer in Clarksville tried to play games and added some b/s package on the cars. We`re very happy with Odonnell.
davidncolumbia / 7/19/2011

Top Of The Heap
I`ve been a car owner for a long, long time and I have NEVER experienced the high quality of service that I have consistently received from O`Donnell Honda. I take three separate vehicles there for servicing and have only the highest of praise for their entire system. I`m certain that all of their Service Techs are great but I must say that Jeff Brown is at the Top Of The Heap. His dedication to customer satisfa... view morection and concern for your time goes above and beyond.
ljhill11 / 9/30/2009

Odonnell Honda Has A Class-Act On Board
I am most certainly impressed with the service I received from ODonnell Honda. Specifically; Mike Scandora. His knowledge on the products is quite vast and he was quite helpful in our search. Here I found no silly games. Mike stopped us while we were walking out in the lot and mentioned that he was sincerely happy to help. Great Job O?ˆ™Donnell! You have a customer for a while and I will send you my family.
AshRoss / 4/4/2008

Class Act At O`Donnell Honda!
After visiting several dealerships within the area and being treated in-humanely at one of them. I am most certainly impressed with the service I received from O?ˆ™Donnell Honda. More specifically; Mike Scandora. His knowledge on the products is quite vast and he was quite helpful in our search. He promises no silly games and he does deliver, he stopped us while we were walking out in the lot and mentioned that he w... view moreas sincerely happy to help. I could tell with that simple gesture, he was very cordial and seemed to care. We were treated well and he also offered to make a donation to a charity that I research. I could NOT be more impressed!! That is complete opposite of what I expected. Therefore, I highly recommend Mike Scandora at O?ˆ™Donnell Honda in Ellicott City for any consideration of a new car. He has been with Honda for quite some time and it is noticeable. This is coming from a customer that purchased a civic which has also been an amazing car! Loved the entire experience.
AshRoss / 4/4/2008

Avoid at all cost
They outright lied to me on prices and my trade-in. They will treat you nicely at the beginning, and then they`ll make you feel like an animal at the end. Stay away.
rogue123 / 8/24/2007

Avoid!!
By far one for the worst Honda dealers in Maryland in regards to customer sevice. Not only do they lose your spare keys and fail you inform you that it is missing(I didn`t find out until 3 weeks later!!), but replacing them is a hassle since the service crew tends to leave an hour or so before actual closing time, forcing you to make an additional trip to the dealer to make keys for which they foohlishly lost in the ... view morefirst place. Also the sales staff was great when trying to sell you the car, but beware when you fill out the survey after purchase. Any small criticism made will result and some very angry phone messages by the staff. While my beautiful Honda vehicle drives with great detxterity, it is unfortunate that the same can not be said for the competency of the staff at O`Donnell Honda.
mily977 / 9/12/2006

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