Sterling Star Automotive Inc / Derwood, Maryland

Rating: ★★

Auto Repair & Service

Address: 21595 Cedar Ln # B, Derwood

Postal code: 20166

Phone: (703) 421-7787

Serving the Bel Air,MD area

Reviews:

I have been using Sterling Sta...

I have been using Sterling Start for over 7 years and have enjoyed the service and craftsmanship. My 99 CLK 430 has 245k on it and about 100k ago they replaced the major compnents and the car has been runnning great. I have always received great prices as compared to the dealerships and even having friends that are mechanics does not compare to the expertise these guess have. If you are in Loudoun or Henrdon or ... view morejust need some serious work done and own a Mercedes this is the place to go!!!!

Wakimbr / 4/15/2012

COMPLETE RIP OFF, BUNCH OF THU...

COMPLETE RIP OFF, BUNCH OF THUGS These guys are thugs. If there is nothing wrong with your car, they will say it is about to break down, this part is bad that part is bad. My car had starting trouble and also was showing battery sign, obviously battery needed changing so I took it to them. They tried to tell me that the crank shaft on my under warranty Mercedes was bad and needed replacement and they were ready to c... view morehange it even without asking my permission. I asked them not to and took the car to the dealership and they changed the battery, the crankshaft had no problem what so ever. This place is a complete fraud operation run by a bunch of thugs. WARNING: STAY AWAY

MERCMOM / 5/12/2011

I took my 2005 Mercedes SL 500...

I took my 2005 Mercedes SL 500 to Star Sterling Automotive last year because the air conditioning was not working on the car. The technician diagnosed and said it needs some A/C oil and gas and I paid up for the work. The next day the A/C wasn`t cooling again so I took the car to them again and this time they said there might be some problem with the compressor. They took some time to actually diagnose the problem an... view mored confirmed that the compressor was leaking and I ordered the repair job be conducted on my car and paid up for the repair.. paid up around $1700 up until now. The work is guaranteed for a year. A couple of days after I got the car back from them, the A/C wasn`t cooling again so I called them and told them about the issue and they said since the summers are already gone, bring it back next summer and they will fix it, no worries. Fast forward next summer, I took the car to them and now they claim another hose is leaking and it will cost be another $480 to fix it. I think this is a money minting fake operation that is ripping customers or their hard earned money. A similar incident happened with my wife`s car at the same mechanic but she asked them to not perform the repair and instead took it to the dealership only to discover that there was nothing wrong with her car and this guy was trying to rip money off her. STOP... DON`T GO TO STAR STERLING AUTOMOTIVE, THIS IS A RIP OFF

MERCFAN / 5/12/2011