Ourisman Chevrolet Of Bowie / Bowie, Maryland

Rating: ★★★★

8 years in Business

New Car Dealers, Used Car Dealers

Address: 16610 Governor Bridge Rd, Bowie

Postal code: 20716

Phone: (301) 262-7600

Quality service with the reliability of the Safelite Advantage

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Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Services/Product offered:

Auto Parts

Open hours:

Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed

Brands:

Chevrolet

Amenities:

GM Certified Used Vehicle,Pro Sho,Saturn Authorized Service Dealer,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer

Extra phones:

(301) 850-2106

Reviews:

Will never go there again!

My salesperson was Lee Putney, he went from overly nice to arrogant, ignorant and slightly rude. Tried to switch a car on was trying to sell the test driven car to me for a ""good deal"" but I went inside the dealership he drove another car to the front, same color but a lower class (less features) and tripled the mileage. When I pointed it out to him he try to change the subject.

He was socializing with the o... view morether employees while we try to negotiate a deal. He also pretended like he didn`t know what I was talking about in the finance dept when I noticed the numbers were different. He was just ghetto!

Meeha / 1/12/2012

Complete Lack of Integrity

Complete Lack of Integrity So I finally get my car back from this body shop after 4 weeks of headaches and delays to get my car fixed properly in a timely matter just to have the body shop turn around and hit me with the news that they will not be honoring their initial promise to cover my rental car for the additional 3 weeks it took them to fix my vehicle(and the paint still doesn`t match) Leaving me with a $930... view more bill. I was told by Elmer and others that my rental would be paid for by the shop due to the numerous issues(none of those reasons of my doing) after the first week my car was in the shop. I was promised after week 1 my rental would be covered while my car was in the shop, I do not carry rental car coverage with my insurance and was paying for the rental out of pocket. When I picked up the car I was told the body shop will only pay for 1 week, which was not what they had promised. I would not have kept the rental that long if I was not under the impression that was confirmed with them twice that the rental through Enterprise would be paid by the shop. Overall a very frustrating and disappointing experience which may end in litigation.

jdjones9 / 9/13/2011

I just want to give kudos to Ourisman Bowie Chevrolet

I just want to give kudos to Ourisman Bowie Chevrolet Service technician/mehcanic George who in my mind is the best mechanic in the Washington DC Metropolitan area. George worked on my 88 Corvette 2 years ago and recently the work he did 2 years ago eliminated an issue with my car that no other mechanic was able to fix properly. I had been to dealers in both PG and Mont. Co. to no avail. George is the man. Thanks to ... view moreBruce the Service Manager for his professionalism and service with a smile. I feel like a member of the Ourisman of Bowie Chevrolet Family.

iverosterhagen / 8/10/2011

Joe Alba and the Ourisman of Bowie family were really great

Joe Alba and the Ourisman of Bowie family were really great to work with. Joe explained the ins and outs of my new Chevy Cruze with confidence, providing me with valuable information. He was extremely patient and kind throughout the whole process. I appreciated Joe`s honesty and kindness.

meli parrales / 8/8/2011

Best purchasing experience

Best car purchasing experience I have ever had! They really paid close attention to what I was looking for and was not trying to get me to sign that night and get me out the door. They routinely call me to ask how everything is going and ask about my visits to their excellent service department. Very Friendly location. I would recommend this location to anyone! Thank you Ourisman Chevorlet of Bowie.

mcnicholashannes / 8/5/2011

Overall experience was pleasant

The sales team at Ourisman was extremely accommodating in attempting to locate the truck I had intended to buy. They noticed my interest on a compromise vehicle and made me an offer that was very agreeable. The overall experience was pleasant. Based on this experience I plan on purchasing from the Ourisman group in the future.

capehartkufahl / 8/3/2011

WONDERFUL

I WANT LOU TO BE MY CAR SALESMAN FOR ALL MY SEASONS. HE`S WONDERFUL , WE CONNECTED !!!! NOW WOULD YOU LIKE TO SELL ANOTHER CAR TO MY ROOM-MATE ?????? IF SHE AGREES WITH MY REASONING !!!!!!!! THINK OF HER AS MY MOM !!!! 70 YEAR OLD, 2007 PT CRUISER, SHOULD HAVE BEEN 200 APP PAYMENT SEVERAL YEARS AGO. I WENT WITH HER , LEFT HER TO A SALESMAN THAT HIT A HOME RUN, THINK SHE TOLD ME PAYMENT 350, HAS HAD 2 YEARS. WOULD LI... view moreKE TO GET HER OUT OF!!! GUESS YOU CAN FIGURE WHO CARRIES THIS HOUSE, ME !! SHE`S A WONDERFUL LADY , GETTING READY FOR BACK SURGERY ON TUESDAY!! SHE IS STILL WORKING, HAS SS PLUS INCOME. SHE IS A DYNAMIC LADY, YOU WILL LOVE HER. JUST DOESN`T UNDERSTAND BUYING A CAR!!! YOU WILL GIVE ME LOTS OF YOUR CARDS !!! WILL BE SENDING YOU MORE CUSTOMERS!!!!! WHILE I MARKET ON SHORE FOR MHCA, I MARKET FOR YOU FRIEND!

weissbrown / 7/32/2011

A low pressure environment

We purchased a 2011 Chevy Avalanche from Ourisman Cheverolet on July 8th 2011. I would like to thank Chris Johnson for the best car dealer experience I have ever had. He was very knowledgeable of the vehicles and options. He returned all my phone inquiries and was also very proactive in helping me search the area for a vehicle with the exact option set I wanted which turned out to be on his lot. The best part was ... view morethat he sold me the vehicle in a low pressure environment which made me feel very comfortable with my purchase.

MDguest / 7/27/2011

outstanding customer service

It was important for me to write and let you know about the outstanding customer service that was extended to me from Joseph Alba and his team at Ourisman Chevrolet . You are lucky to have them. I do most of my car buying research on the Internet and Joseph contacted me shortly after my online inquiry about the cars I was interested in. He was not at all pushy just very informative and when I went to the showroom he ... view morepatiently explained everything in detail about all the amenities of the car. I have never had a nicer purchasing experience than at Ourisman even when all personnel that stayed 2 hours after close on a Saturday night to finish the buying process still treated me with professionalism, kindness and even humor. More importantly I think that Joseph Alba and your team are tremendous representatives for your dealership and its consistently good reputation. This is my first Chevy in more than 20 years, and I am very happy and confident with my new vehicle - a 2011 Chevy Equinox. With Joseph and the rest of your staff at Ourisman in Bowie I will gladly refer my friends and family to you! Thank you everyone!

nakamura divirgilio / 7/25/2011

Great experience

I grew up a FORD man (my wife is the CHEVY girl.) Working with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On top of the great experience we had working with these guys, so far I am very pleased with the truck. I just got done pulling a really heavy load in our horse trailer and I must say that our new Chevy Silverado did a... view more better job of hauling than our previous truck. Nothing like getting the job done, riding in style and being comfortable to boot . . . thanks guys!

DalVance / 7/22/2011