Packard Auto Repair / Salem Twp, Maine

Rating: ★★★★

Auto Repair & Service, Used Car Dealers, Automobile Parts & Supplies

Address: 1880 Packard St, Salem-Twp

Postal code: 48104

Phone: (734) 327-6488

E-mail: khalid2001j@gmail.com

thankx guys are good honest people. The most important thing you look for in a mechanic is the honesty, then the service. They are very honest and the service is great. I send all my friends, employees to them and they always take good care of everyone.

tomy2013 / 3/5/2013

THANK YOU AGAIN :) These guy just excel at all they do and continue to surprise me.I had my car in for service and asked about a seat repair guy.They had a guy come in and fix the seat while they worked on it NO CHARGE .That`s what I`m talking about! thank you ..

juerry2012 / 10/6/2012

This place was great! I brought my car in to get fixed and the service great. They were very friendly and very curtious. I was always being updated on the progress of my car and I was definitely treated with respect and honesty. The service was fast and was very reasonably priced. I will definitely be coming back for any future repairs. I will also be recommending them to my family and friends. It`s difficult t... view moreo find a good mechanic but I sure found mine. Keep up the great work guys.

shreiteh / 8/29/2012

Went in for a gas leak. Was charged $800. Was then verbally put down by the shop owner, who actually told me (verbatim) ""Women know nothing about cars."" (This was after I had demonstrated my knowledge of the problem.) Oh, and the best part? A week later, the gas leak reappeared. Brought it to a new place, and they told me these guys never bothered to replace the seals or tubes connecting to the broken part. Those ... view moreparts would have amounted to $5. Packard Auto is a bunch of sexist cheapskates. AVOID.

caitlint / 6/11/2012

thank you for the great & fast service

krissty / 5/14/2012

Great Service Nice, friendly and great prices. Called Fast Services in the middle of the night and they arrived in 10 minutes. I was home soon after. Would recommend them to everyone I know.

susu2012 / 5/14/2012

Thank you so much i was told i need AC Compressor and my bill was almost 700 took it to Packard auto after they check my car it was only SWITCH , needed only $85 wowow and $ 49.99 to recharge my system thank you Packard auto

krissty / 5/4/2012

Be conversational: Write as if relaying your experience to a good friend. Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments. Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.nicky ? - today THE PLACE TO GO FOR YOUR CAR! I recently bought this 2005 Camry from a deal... view moreer. After a few days, I could feel this whistling noise whenever I accelerated. I took my car to multiple mechanics and none of them could diagnose the issue and find the reason. Infact some of them even told me that this was normal for a Camry, whereas I knew that Camrys are supposed to be quiet and smooth. Finally, I read about Packard Auto and decided to take a chance. K.C was kind enough to go with me for a test drive (something very few shops do) and actually get a feel of the problem I was facing. They took in the car and gave me a complementary ride back home. They diagnosed and found that it was caused due to a cracked sepentine belt I was really impress and they are my new shop in town Thank you so much packard auto

nickyjones1 / 4/31/2012

When I brought my Audi A4 to this shop yesterday for its 140k mile service and an oil change, I was prepared to like Packard Auto. Throughout the day I was updated on my car`s progress, as well as the cost of unexpected repairs. The staff was competent, knowledgeable and communicative. They offered me reasonable prices. I thought that I was being treated with respect, which is hard to come by as a woman bringing my c... view morear in for repairs. Then came the catch. As I was reviewing and paying my bill, the man named Casey behind the counter took it upon himself to tell me an anecdote that started with, "Women know nothing about cars." He said this to my face after I had just paid him $800. This is seriously bad customer service. First of all, being told I know nothing about cars because I am a woman was extremely insulting. Second, it was completely unnecessary and uncalled for - I thought we had been having a civil conversation up to that point. Third, it was flat-out wrong. I know more about cars, and my car in particular, than your average driver. I am a car enthusiast. I know, for instance, that Audi began manufacturing the A4 in the US in 1998 and that my car is from the first generation (B5). I bought the 2.8L V6 because it has a more reliable engine than the smaller version. I know that I will need to replace the timing belt soon (at 60k miles) because the A4 has an interference engine that causes the pistons to crash into each other and possibly destroy the engine if the timing belt breaks. I know that changing the timing belt involves taking apart the entire front end of the car and takes several hours, and that it`s worth changing the serpentine belt and water pump at the same time because it doesn`t make sense to disassemble the car more often than you need to. Need I really go on? I know my car inside out, and I am extremely offended that I was subjected to that insult based on my gender. I wish I could recommend this place. I really do. I was excited to have found a mechanic that didn`t overcharge me and kept me well informed throughout the day. My car is running better after having taken it there. I would have loved to come back to this shop. But I can`t, because I`m not willing to put up with BS sexist insults being thrown in my face.

audigrrl / 12/15/2011

My car broke down when i called for a tow truck the said about an hr and they got to me within minutes which was GREAT. the took me to this fabulous shop named packard auto the service was awesome. i was impressed!!!

nickann / 10/25/2011

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